Features

Brussels: A good prospect

17 Oct 2007 by Mark Caswell
For all its cobble-stoned cultural charm, Brussels is still seen by most Europeans as the city of bureaucrats. Its wide boulevards leading to grandiose architectural statements and churches seem appropriate for the administrative heart of Europe, but just as the EU has lost some of its lustre in recent years, so the grandeur of Brussels is these days looking a little faded. This sad state of affairs is reflected in some of the city’s hotel offerings. At present, business travellers can expect a wealth of mediocrity in accommodation offerings from the big international chains, which seem to have taken their eye off this mature market in the current rush to expand into new markets and launch new brands. The good news is that there are a few jewels to lift the spirits and plenty of independent operators daring to provide something new, exciting and different. Prominent among these is the be Manos, situated within a short walk of the Eurostar terminal at Gare du Midi. The hotel is an oasis of luxurious calm and ideal for early morning train connections. Its style is a sleek and sexy take on Seventies retro glamour, with smoked mirrors, and metallic chain-mail screens and lampshades. White and black public spaces are enlivened with splashes of deep green, purple, orange, silver and bronze, while guest rooms are a moody black. The deliberate use of different textures softens the feel – opaline glass tables, suede and cowhide finishes, and rough-hewn, graphite schist-clad bathrooms – and both the small business centre with its Panton chairs and the extensive roof terrace are relaxing spaces for working. The be Lella restaurant is also excellent, which is just as well as there is nothing half-decent in the area. Be Manos is part of the Manos Hotels group, a family business, but make no mistake, this is a professionally run outfit. At Avenue Louise, the main shopping area for luxury brands, the 53-room White Hotel is an attractive proposition. The hotel is a celebration of Belgian design with 60 designers all loaning at least one of their pieces for use (and sale) in the hotel.The fact that it is a former apartment block means the guest rooms are large, and their sparse whiteness provides focus for the highlighted design piece in each room. Despite the strong association between design and luxury in the hotel market, owner Jean Michel Andre offers a very honest product with a clear design ethos and service to match the prices. For the business traveller there is free wireless internet throughout the hotel, and the Sony Vaio laptops in the lounge booths are a well-used amenity for those travelling light. Another hotel promoting the work of young creatives is Hotel Bloom. Centrally located on Rue Royal, just beyond the Jardin Botanique, the former Royal Crown Hotel is coming to the end of an ongoing refurbishment programme. Most of the attention has gone to the unique frescoes in each of the 306 rooms. The result of a European-wide co-operation with artistic institutions, the images represent different interpretations of the word  “bloom” and the result is a wondrous mix of bizarre cartoon and existential vision. It’s fun, it’s different and absolutely worth arriving with an open mind. The majority of the guest rooms are complete as are the lobby and meeting rooms, most of which have natural daylight. A short distance away, at Place Rogier, the Crowne Plaza Brussels City Centre – “Le Palace” has retained its long name but also undergone a complete facelift. The lobby has more emphasis now on the building’s Art Nouveau heritage, while colours for the corridor carpets were inspired by Gustav Klimt. The €9 million refurbishment includes a new air-conditioning system and upgrades to all 300-plus rooms, mostly in Nouveau-style. Best of the bunch, however, are the eccentric Century rooms, with many original features including beautiful fitted cupboards, in-laid wood panelling and marble-topped dressers. All rooms benefit from free wireless internet connectivity. The meeting rooms have all been upgraded to create a significant city centre conference space. The atrium break-out area incorporates the brand’s new Balanced Senses concept, which is intended to provide a more relaxed atmosphere for meetings, and includes a running buffet, several internet access points and an ergonomic massage chair. Also on Place Rogier, opposite the Crowne Plaza, is the Sheraton Brussels, a 30-storey tower topped with the head office of the EMEA division of Starwood Hotels and Resorts. Like the square itself, this hotel was in need of a spruce up, which it has received in part by way of an improved lobby lounge space where a new brand initiative, Link@Sheraton, has been piloted. This free-of-charge “business centre” is adjacent to the lobby and bar to encourage a sense of interaction. PCs are provided, as well as connections for laptops to the internet and printers. Throw in a limited, complimentary F&B offer and it beats working in a business centre “cubby hole”. Also coming soon from Starwood is the first Aloft branded hotel, which is due to open in autumn 2009 with 150 rooms. Meanwhile, the Sheraton Brussels Airport recently hosted the Miss Belgium pageant as the first event in the Atrium and Galaxy Centre, newly refurbished by Amsterdam designers FG Stijl. The same Dutch duo were responsible for the interiors at The Dominican, which opens at the beginning of November. The 150-room property, a member of the Design Hotels grouping, is centrally located among the narrow lanes leading to the Grand Place, opposite La Monnaie theatre. The hotel takes its name from a 15th-century abbey, and the high, vaulted ceilings of the glazed corridors that look onto the central atrium lend a monastic air. Otherwise it’s all luxury in terms of well-proportioned guest rooms, with quality materials and finishes throughout. The most characterful are those split-level rooms overlooking the atrium, where the garden and terrace lead to the Salon restaurant and a series of meeting rooms all with natural daylight. Among the big brands with something to shout about is Accor, well-represented in the city with 16 hotels, including “just” seven at the airport. The newest is the Sofitel Europe, overlooking the village-like square of Place Jourdan and the European Commission buildings across Leopold Park. A key feature of the 149-room hotel is the security, which may have been what persuaded Tony Blair to book the Presidential Suite when he visited. “We have 65 closed-circuit TV cameras throughout the public areas of the hotel and can install others to suit the requirements of the delegations we receive,” explains Evi Van Gestel, assistant general manager. The first floor is entirely given over to meeting spaces, all of which have natural daylight, and a communal break-out area overlooking the hotel’s vast atrium. This bottoms out, with a waterfall cascading over a sloping glass wall behind which sits the Technogym equipped exercise area. The hotel’s restaurant, Spuds, steers well clear of the simplicity its name might imply with a fine-dining experience. Standard Sofitel “musts” include the Bibliotech, here a cosy suite of pastel-coloured sofas around a fireplace and a single workstation. The only other public provision for business travellers is a single station on the meeting room level, but wireless connectivity is available throughout the hotel (€19.95 for 24 hours). Rezidor Hotel Group has opened a new property, the Radisson SAS EU, as recently as January 2006, but for most groups it’s a story of sitting tight. Some refurbishment has taken place and more is scheduled (both the Marriott and Renaissance hotels will be renovated in the next few years). And certainly the very top end of the market has not been neglected. A new Magritte Suite has been created at Rocco Forte’s Hotel Amigo and the Sheraton has a new Presidential Suite, while the Le Méridien has recently refurbished its largest suite, l’Appartement. These are all signs of a mature market but one which nevertheless sees a high level of business traffic. Perhaps, now that the vital Eurostar rail link has had a facelift, some of the city’s older properties will follow suit.

The pride of success

Brussels hoteliers have had a great 2007, with revenue per available room (revPAR) up 10 per cent on the previous year. Average rates rose 8.3 per cent to €106.79, while occupancy was only up 1.5 per cent (to 66.3 per cent). Midweek revPAR (Monday to Thursday) is €47.86 higher than that from the weekend leisure trade. Tuesday is the most expensive day to stay – the average rate across all categories of hotels is €126.97 compared with €70.29 on Saturday, the cheapest night.

Statistics supplied by The Bench, reported for the year to August 31, 2007  

Factfile

Be Manos Hotel Square de l’Aviation 23-27; tel +32 2 520 6565; bemanos.com. Rooms from €275. The White Hotel 212 Avenue Louise; tel +32 2 644 2929; thewhitehotel.be. Rooms from €115. Hotel Bloom 250 Rue Royal; tel +32 2 220 6611; hotelbloom.com. Rooms from €115. Crowne Plaza Brussels City Centre – ‘Le Palace’ Rue Gineste 3; tel +32 2 203 62 00; crowneplazabrussels.be. Rooms from €170. Sheraton Brussels Hotel Place Rogier 3; tel +32 2 224 31 11; starwoodhotels.com. Rooms from €249. Sheraton Brussels Airport Hotel Brussels National Airport; tel +32 2 710 8000 starwoodhotels.com. Rooms from €259. The Dominican 9 Rue Léopold; tel +32 2 203 0808; thedominican.be. Rooms from €220. Sofitel Europe Place Jourdan 1; tel +32 2 235 5100; sofitel.com. Rooms from €185. Radisson SAS EU Rue d’Idalie 35; tel +32 2 626 81 11; radissonsas.com. Rooms from €219. Prices are for a midweek stay in November
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