Delta has further extended status benefits within its Skymiles loyalty programme, alongside a number of other policy extensions “designed to give the airline’s most loyal customers more flexibility as travel resumes”.
Medallion members will automatically see their status extended through to January 31, 2023, and Medallion Qualification Miles will roll over to 2022 for 2023 Medallion Status qualification.
In an attempt to reward customers who have returned to travel, the carrier said that Medallion Members who are currently earning Status by travelling in 2021 will receive “elevated benefits” for the 2022 Medallion Year.
These include being cleared for complimentary upgrades ahead of those at the same tier level whose status was automatically extended.
All Global and Regional Upgrade Certificates are being extended for travel through to January 31, 2023, and members can continue to earn status on award travel until December 31, 2022.
Away from the Skymiles loyalty programme, Delta is also allowing travellers booked in Basic Economy the ability to make changes to their flights via delta.com or the Fly Delta app, for travel scheduled up to December 31, 2021.
Commenting on the news Dwight James, SVP of customer engagement and Loyalty and CEO of Delta Vacations, said:
“After an unprecedented year, we are thrilled to see so many of our loyal members back in the skies and reuniting with loved ones.
“However, we know travelling looks different than it did before the pandemic. No matter what your situation has been throughout the past year, we want to do all we can to make your return to travel seamless and rewarding, with the assurance that Delta is listening and responding to take care of you every step of the way.”