Air Asia India has announced free cancellation and rescheduling for flights to and from Maharashtra in view of the lockdown in the state.

Under this, the airline’s customers who booked their flights before the announcement of the lockdown can opt to cancel or change to another flight without incurring any change fees or cancellation charges.

Likewise, Air Asia India continues to extend free cancellation and rescheduling for flights to and from West Bengal, Karnataka, Delhi, Telangana, and Tamil Nadu as well for the current duration of the respective state lockdowns.

The airline extended this service for bookings made on airasia.co.in as well as other major booking channels.

In addition, Air Asia India also revamped ‘Premium Flex’ fares for all future dates, which in addition to unlimited changes, also offers a choice of seats, and ₹500 charges for cancellations made beyond 72 hours before the scheduled flight departure.

Flights can be changed or cancelled via Air Asia India’s new chatbot, Tia, available on airline’s website or on Whatsapp Chat at +91 63600 12345 as well as by entering flight details on ‘Manage’ on airasia.co.in