Virgin Red members can now earn points when purchasing train tickets through the loyalty programme’s app.
The Virgin Trains Ticketing service allows members to book travel on any train within England, Scotland and Wales, and offers three Virgin Points per £1 spent.
There are no booking fees on e-tickets, although Virgin does note that “There may be certain fees and charges payable on top of the ticket price in respect of purchases made with this service”. Customers should also note that “All refunds, amendments and cancellations may incur a charge of £10 per ticket”.
Members can view their e-tickets after booking within the app, and the group says that Virgin Points “will usually be credited 56 days after your travel date or (if you decide not to travel) the final date on which your ticket is valid”.
Virgin Red has provided the following examples of points which will be earned for rail ticket purchases (as of May 12, 2021):
- An off-peak return from London Euston to Manchester Piccadilly over a weekend (£94.50) will accrue 282 Virgin Points
- An off-peak return from London Victoria to Brighton over a weekend (£36) will secure 108 Virgin Points
- An off-peak return from Manchester Piccadilly to Edinburgh Waverley over a weekend (£116) will collect 348 Virgin Points
Virgin said that “Virgin Trains Ticketing is the result of an integration between new Virgin Red technology and SilverRail. The integration enables search functionality, bookings and tickets to be delivered natively via the Virgin Red app.”
Earlier this year the Virgin Red scheme was officially opened up to new members, meaning that Virgin Atlantic Flying Club members can now join Virgin Red and link their accounts together, expanding earn and burn opportunities.
Both schemes use the same currency, following the rebranding of Flying Club miles as Virgin Points in September last year.
So once members have linked their accounts they will effectively see just one bank of points when accessing either via the Flying Club or the Virgin Red app, which can be redeemed through either programme.
Commenting on the news Kelly Best, CMO at Virgin Red says:
“With lockdown restrictions easing, people returning to offices and staycation-bookings at an all-time high, this is the perfect time to reward our members for their train travel within England, Scotland and Wales.
“Virgin Red members will be the first to try out Virgin Trains Ticketing, the new way of booking train travel, as we bring them on the journey with us as it develops over the coming months.
“More and more people are opting for e-tickets over traditional paper ones and we know customers don’t want to pay booking fees when booking their tickets – this is why we don’t charge booking fees on e-tickets and we make it easy for our members by storing their tickets within their Virgin Red wallet on the app.
“And with plenty of points up for grabs with every booking, our members can easily earn on their everyday spend, to save and spend on the extraordinary, everyday treats or use their points for good – it’s win-win all round!”