Easyjet has partnered with insurance provider Collinson to offer a new product which includes Covid-19 cover.
The new travel insurance will cover customers diagnosed with Covid-19 before a trip, providing the necessary rearrangements or refunds, and also cover medical care if travellers are diagnosed with the virus during their trip.
Additionally, the insurance will support customers who are unable to return home due to testing positive with Covid-19 when abroad, covering the costs of accommodation, medical assistance and travel arrangements to return home.
Customers can purchase the new travel insurance during the booking process on easyjet.com. There is also a new online claims process, giving customers “flexibility and choice if they need to claim”.
Sophie Dekkers, Easyjet’s UK Chief Commercial Officer, commented:
“We are pleased to partner with Collinson Insurance and develop a new travel insurance product for customers which offers COVID-19 travel insurance as standard.
“The need for travel insurance is greater than ever before, so we know it will help bolster consumer confidence to book and travel, giving holidaymakers a much-needed reassurance for future bookings and possible COVID-19 related disruptions. We have also launched our enhanced Protection Promise meaning our customers can book with greater confidence knowing that if they are unable to travel, or their plans change, so can their flights.
“As we are looking forward to ramping up our flying programme as soon as it is safe to do so, we can now give our customers added peace of mind that they can book their much-needed holidays knowing they are fully protected should they test positive before they travel, while on holiday or if they have to cancel their trip altogether.”
Greg Lawson, Head of Travel Insurance at Collinson, added:
“As many of us look forward to travelling again, whether for holiday or to visit friends and family, there may be some concerns and questions needing answers. Collinson is excited to partner with easyJet and help guide their customers through the travel restart and this new insurance is designed to give peace of mind, whilst also delivering great value and simplicity.
“We recognise that, even with progress in lowering infection rates and the rollout of the vaccine programme, we still need to include COVID-19 cover to support customers dealing with new challenges, both before and during their trip. We will continue to work with easyJet on enhancing the insurance product further, listening to customers and helping rebuild travel confidence in the months ahead.”
The airline recently updated its Protection Promise ahead of the hoped-for resumption of international flights from next month, and also published researched showing that “much of Europe should be declared Green by UK Government when travel restarts”.
Meanwhile, Easyjet has partnered with Randox to offer discounted Covid-19 tests. For more information on airlines that offer preferential rates on Covid-19 tests, see our feature: