Luxury hotels and resorts group Aman has partnered with Luggage Free to transport guests’ baggage from home to one of its resorts or hotels in a bid to make travel hassle-free.
The group states that it wants to “streamline the journey to any Aman property” by minimising the time spent at the airport by guests.
Through the collaboration with speciality shipping provider Luggage Free, guests will be able to ship luggage of any shape and size to any of the group’s destinations ahead of a stay. Luggage Free spans over 110 countries, covering every location in the Aman portfolio.
The service also extends to the transportation of valuable items, including golf clubs, skis, snowboards and bicycles, with care taken to prevent loss or damage when handling. These can either be collected from a guest’s home or picked up from pro-shops or ski lodges, allowing for the use of such sport equipment at properties such as Aman Le Melezin in Courchevel.
To benefit from the partnership, guests can either enter details online to receive an instant quote and process an order, or opt for the hotel’s support team to take care of the process when booking a reservation.
Luggage will then be retrieved from the guest’s home, office or hotel and delivered to the property before the guest arrives. The service includes complimentary real-time tracking and guaranteed on-time delivery. Note that the website recommends choosing a delivery date of 1-2 business days prior to arrival at the destination.
The hotel group takes care of any shipping labels and customs documents, and contactless collection services can also be arranged.
Roland Fasel, Chief Operating Officer at Aman, commented on the collaboration:
“Aman is constantly exploring new ways to enhance the guest experience not only while staying with us, but from the moment a booking is made. Luggage Free provides us with the opportunity to streamline the journey which in turn makes for an altogether more “Aman” style travel experience both pre- and post-stay.”
Nicholas Coleman, CEO of Luggage Free, added:
“We are thrilled to be working alongside Aman – a brand whose values we are proud to share. From our combined commitment to providing a warm and friendly service to ensuring a tailored experience every step of the way – we hope to help simplify the journey, keeping it in line with the Aman experience”