Vistara has introduced the ‘Book on Google’ feature that allows customers to directly book flight tickets using Google.
Customers will not be directed to any other website while booking through the ‘Book on Google’ service. This new tech facility is in partnership with Amadeus.
Customers can follow these steps for ticket-booking:
• Customers will need to log in to their Google accounts while booking their flights. This will enable all the saved information to get automatically filled for booking including name and contact details.
• Payment options, saved on Google, will be displayed automatically allowing a smooth transition from search to reservation and finally to the payment process. They can also decide to add a new credit/debit card during the booking process.
• Customers will be able to view and purchase optional upgrades, pre-purchase additional baggage allowance, seat selection, and much more on the same Google interface.
Vistara’s chief commercial officer, Vinod Kannan, said:
“Customer centricity is one of our core values and it has been our constant endeavour to offer our customers the finest and most seamless experience – not just while flying with us, but across the customer journey.
“We are sure that this new ‘Book on Google’ feature will enable an even more hassle-free experience and bring greater convenience to our customers.”