Delta has introduced further flexible measures to boost demand for international air travel amid the Covid-19 pandemic.
In response to the uncertain nature of travel during the global pandemic, the US carrier has decided to permanently eliminate international ticket change fees for travel originating from North America to any destination worldwide.
This includes flights operated by joint venture and codeshare partners, though basic economy fares are excluded from the offer. The airline describes the move as a “permanent pledge” that Delta is delivering to its customers.
This follows the airline’s decision to eliminate change fees for travel within the US, Puerto Rico and the US Virgin Islands in August. A number of other US carriers, including American Airlines, have also removed change fees for both domestic and long-haul international services.
Additionally, Delta has also extended its waiver of no change fees for all domestic and international tickets (including basic economy) purchased through March 30, 2021, for travel at any time to any destination.
Delta CEO Ed Bastian commented on the extension of flexible measures:
“No year has better demonstrated the value of flexibility than this one. Our approach has always been to put people first, which is why we’re extending our current change fee waiver and making lasting changes to our practices, so customers have the trust and confidence they need long after the pandemic ends.”
Meanwhile, the airline has announced that it will launch Covid-tested flights from Atlanta to Amsterdam from December 15, 2020, and between Atlanta and Rome Fiumicino from December 19, 2020.
The airline also recently confirmed plans to continue blocking middle seats on its aircraft until March 2021 due to the ongoing pandemic.