American Airlines has extended its recent removal of change fees on domestic flight to include long-haul international services.
The move takes effect immediately, for customers on all international flights originating in North or South America.
It applies to all first class, business class, premium economy and Main Cabin fares, with the exception of Basic Economy.
It follows the removal of change fees on domestic and short-haul international flights by a number of US carrier earlier this year.
AA also reminded customers that its policy “allows customers to keep the full value of eligible tickets if they change their travel plans prior to their scheduled travel”. In other words, while customers will have to pay the fare difference for a new flight, they will not lose their ticket value if the new flight is less expensive.
In addition the carrier has removed the service charge applied when customers call its reservations centre to book tickets. The fee had been waived as a result of the Covid-19 pandemic, but will now be “eliminated going forward”.
AA also recently removed fees for the reinstatement of loyalty miles when cancelling award tickets.
Commenting on the news American’s Chief Revenue Officer Vasu Raja said:
“We are committed to making travel easier for our customers who fly on American. By eliminating change fees, we’re giving customers more flexibility no matter when or where they plan to travel.”
