Aimed at reducing wait time and enhancing rider experience, Uber launches its PIN-Dispatch feature at Delhi Airport.
As per a statement by the ride hailing company, the feature, which is already available at Bengaluru and Hyderabad Airports, will now be available at Terminal 3 (T3) of Indira Gandhi International Airport, Delhi.
“When riders request an UberGo at IGI International airport, they’ll receive a unique six-digit PIN which will be used to match them to the first available driver at the pickup zone, reducing waiting times to almost zero,” adds the statement.
The rider will be required to provide the PIN to the driver, who will input the one-time numeric code into the app, commencing the ride. Riders will receive the driver and vehicle details for additional verification checks.
Uber has already launched PIN-Dispatch at Bengaluru and Hyderabad Airports, which has apparently resulted in 80 per cent reduction of wait times and improved traffic flow at dedicated pickup areas.
By ensuring riders get access to the first vehicle at the waiting zone, Uber hopes to reduce waiting times in lineups, thereby facilitating social distancing as well.