Hyatt is extending loyalty benefits for members of World of Hyatt, as the travel industry continues to recover from the Covid-19 pandemic.
“We are actively listening to member feedback and understand their need to have peace of mind when booking travel, and because of this, our adjusted policies and generous promotions ensure members can continue to enjoy a rewarding experience with us,” said Amy Weinberg, senior vice president, World of Hyatt.
“We’re providing members with increased flexibility and even more time to enjoy well-earned rewards. Plus, members can now benefit from our most rewarding global promotion.”
Earlier this year, Hyatt offered a flexible cancellation policy for guests, as well as extended elite-tier status and other loyalty benefits for all World of Hyatt members.
The hotel company says it is now further extending the following benefits for all members globally:
- World of Hyatt is suspending the forfeiture of points through June 30, 2021. As a reminder, the general policy is that points do not expire, but they will be forfeited if a member’s account is inactive for 24 months.
- More time to use earned awards:
- Awards with 2020 Expiration:All unused Free Night, Suite Upgrade and Club Lounge Access awards with expiration dates between March 1, 2020 and December 31, 2020 will be extended to December 31, 2021.
- Awards with 2021 Expiration:All unused Suite Upgrade and Club Lounge Access awards with February 28, 2021 expiration dates will be extended to December 31, 2021. In addition, all unused Free Night awards that were earned in 2020 with 2021 expiration dates will be extended to December 31, 2021.
Award chart updates
World of Hyatt is making the following updates to its award chart:
- Off-peak and Peak point redemption further postponed: World of Hyatt is further postponing the introduction of Off-peak and Peak point redemption (originally planned for March 22, 2020) until July 2021. This means that free-night redemptions will continue to be at standard rates through June 2021.
- Annual hotel award chart changes announced: With only a few exceptions, World of Hyatt is suspending its 2021 hotel category award chart changes that typically occur each March. This means that most hotels will remain in their current categories and be redeemable for the same number of points in 2021 as they were in 2020, with a few current exceptions including:
- 12 hotels will be shifting to a lower award category effective October 29, 2020. This means members will soon be able to enjoy free night awards for less points at Hyatt hotels including Grand Hyatt Vail (from category 7 to 6), Stonebridge Inn, A Destination Hotel (from category 5 to 4), The Lodge at Spruce Peak, A Destination Hotel (from 8 to 7), and Park New York (from category 6 to 5), and more.
- Four hotels will be shifting to a higher award category effective mid-March 2021, requiring more points to redeem for a free night award. You can view the list of current hotels shifting award categories here.