Wyndham Hotels and Resorts has launched a new app for iOS and Android devices, which it says prioritizes “low-contact in-stay features” in the Covid-19 era.
A new mobile check-in and checkout service is now available at 300 of the group’s properties across the US, with plans to extend this to 6,000 hotels before the end of the year.
The app is also set to offer access to digital room keys at selected properties from later this year. The Wyndham Grand Bonnet Creek and Wyndham Grand Rio Mar will be among the first hotels to offer the service, with other set to follow over the next 12 months.
A new ‘Lightning Book’ feature will allow users search for and book the nearest Wyndham hotel “in as few as three taps”, and an ‘in-stay mode’ will default users’ home screens to display relevant information regarding upcoming stays.
Other features include account management tools such as the ability to add preferred methods of payment, view previous and upcoming stays, check personalised offers and purchase points, and ‘My App Passport’ allowing guests to “track their engagements with memorable stamps, animations and more when they achieve select in-app accomplishments such as booking a stay or redeeming points”.
Commenting on the news Jessica Davidson, senior vice president, Digital, Wyndham Hotels and Resorts, said:
“More than ever, travellers are seeking drive-to accommodations and Wyndham offers the power of established brands that they know and trust—brands like La Quinta by Wyndham, Days Inn by Wyndham and Super 8 by Wyndham.
“For everyday travellers, especially those traveling during the pandemic, this app is a game changer, delivering the features guests expect today alongside a robust foundation for the future.”