Bengaluru airport has implemented a tech-enabled queue management system to better manage passenger flow during peak hours, reduce waiting time and enhance on-ground operations.
The airport has collaborated with Swiss company Xovis that develops, manufactures and distributes 3D sensors and software solutions for people flow measurement.
Xovis PTS, a state-of-the-art passenger flow management system will display live waiting times on the screens at processing points.
This service will enable internal teams to plan resources well in advance with previous data available from the solution.
The Xovis 3D sensors will capture passenger flow coordinates at departure gates, check-in, immigration, security hold areas of both domestic and international flights and visa sections.
Jayaraj Shanmugam, chief operating officer, Bangalore International Airport (BIAL) said, “At BIAL, our aim is to make BLR Airport the most digitally advanced and efficient airport in the world. This system is part of BIAL’s vision to enable journeys, create experiences and touch lives as part of the gateway to a new India.”