Etihad Airways updates mobile app with new features

27 Aug 2020 by Seher Asaf
Etihad mobile app

Etihad Airways has updated its mobile app by adding a series of new features.

The updates allow guests to purchase upgrades or other extras, use Etihad Guest Miles as a form of payment or choose from 10 other payment options, including Travel Bank – an online account that lets customers hold their travel credits with the airline.

Frank Meyer, chief digital officer, Etihad Airways said: “To increase flexibility during the coronavirus pandemic, we established Travel Bank, an account which guests can use for future redemption on flights. With the new app, guests are now able to book their next flight with travel credits they have saved while being unable to fly due to travel restrictions. As we strive to make travel as convenient as possible, this is a step forward in our innovation strategy.”

The updated mobile app also allows guests to manage their details, book flights with voice search and enrol in the airline’s loyalty programme, Etihad Guest. Uber and Google Maps have also been integrated into the app to direct travellers to and around the airport.

If the status of a flight changes, an update is automatically sent to customers through the app, says the airline.

The new Etihad Airways app is available now to download through Google Play, Huawei AppGallery or Apple Store.

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