American Airlines is reintroducing complimentary hot food items at select Admirals Club lounges across the US.
The month-long rollout is part of the airline’s phased reopening strategy for its Admirals Club lounges and ongoing response to Covid-19.
Starting August 12, complimentary dishes including scrambled eggs or oatmeal in the morning and soup or macaroni and cheese will be served in the afternoon. The airline says timing and menus will vary by location.
According to the airline, gloved and masked team members will prepare these items behind protective acrylic screens at a “safe social distance” and serve the hot menu items in disposable containers.
Starting August 19, signature food-for-sale menu items will be available all-day and accessed using QR codes.
The carrier says many of the menu items will reflect the region guests are visiting and vary by location. Admirals Club guests can enjoy a slice of deep dish pizza while laying over at O’Hare International Airport (ORD) or a sliced brisket sandwich before catching a flight from Dallas Fort Worth International Airport (DFW). All menus will feature vegetarian and gluten-free options.
American says it is offering the new menu items “while strictly following all CDC guidelines”. Face coverings are required while guests are in the lounges, but can be removed to eat or drink.
At its lounges, the carrier says guests can expect the following:
- Plexiglass shields at reception and service desks.
- Foot-operated door openers to enable touch-less operation of restroom doors (where feasible).
- Hand sanitiser stations for guests.
- Increased cleaning/disinfecting frequency of tables and chairs.
- Signage and floor decals to remind guests to practice social distancing.
- Capacity limited to 50 per cent.