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Emirates resumes chauffeur drive and lounge access at Dubai International

30 Jun 2020 by Tom Otley
Emirates Chauffeur-drive-1671

Emirates will resume its chauffeur drive service at its home hub in Dubai and also reopened its lounges.

From 1 July, one lounge in Terminal 3 Concourse B, Dubai International Airport will be open to serve first class, business class and eligible Emirates Skywards members from 1000 Dubai time.

Lounge guests will enter through biometric gates using facial recognition to reduce contact.

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The airline says that more Emirates lounges in Dubai and around the world are planned to be opened in the coming months.

The lounge will operate with “a reduced seating capacity and increased space between each occupied seat to aid social distancing.”

Masks are mandatory in both the lounge and airport.

Lounge facilities and amenities have also been “modified to ensure customer comforts are offered in keeping with the highest health and safety standards, reducing contact and risk of infection.”

Food in the lounge is now offered in hygienically sealed meal boxes, including vegetarian options, instead of a buffet offering. Complimentary beverages, including spirits, will be offered in single serve bottles. Wine and champagne, served from shared bottles, will be temporarily unavailable.

Cleanliness is being emphasised, with the lounge being “sanitised and fumigated at the end of each day. In addition, throughout the day, lounge employees will sanitise each seat and table after each customer leaves. Emirates Lounge employees will wear personal protective equipment (PPE) for the customers’, as well as their own protection.”

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Chauffeur Drive service

The cars in Dubai are cleaned and disinfected inside and out at the end of each shift.

The drivers in Dubai will wear masks and gloves, and stringent checks are in place to ensure the drivers are fit for work.

The “high touch” points of the vehicle such as door handles, and the handles of each customer’s luggage will be sanitised at the end of the trip. Child car seats are available on request and are disinfected and then shrink wrapped after each use.

Each car will be limited to 3 customers and masks are mandatory for passengers in Dubai.

Larger vehicles, which can accommodate 4 passengers, are available on request.

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Onboard

To mitigate contact in the cabin, onboard services have been modified and social areas including the A380 onboard lounge are closed. Cabin crew are dressed in PPEs and Emirates has also added a cabin service assistant (CSA) to the crew complement on flights over 1.5 hours to ensure lavatories are cleaned at frequent intervals.

Emirates currently serves around 50 destinations in its network.

Dubai is relaxing some requirements for visitors from July 7, 2020, though travel restrictions remain in place, and travellers will only be accepted on flights if they comply with the eligibility and entry criteria requirements of their destination countries.

Returning Dubai residents can check the latest requirements at: emirates.com/returntoDubai

emirates.com

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