Online travel aggregators like Cleartrip and Tripadvisor are utilising their platforms to inform travellers about the safety measures adopted across destinations, hotels and restaurants.
Tripadvisor has launched a new Travel Safe initiative that makes it easier for travellers to find important health and safety information about hotels and restaurants reopening during Covid-19.
The travel platform said that the new feature “will give consumers peace of mind when they are ready to start travelling and dining out again with the ability to find, filter for and validate information to feel more confident with their future travel choices.”
The Travel Safe feature is available in 49 markets, and over 13,850 properties have already activated the feature set.
- Health and safety checklists: Leveraging expertise from public health organisations and industry associations across the globe; hotel, and restaurant owners can share safety measures directly on their Tripadvisor listing. These include sanitation procedures, mask-wearing guidelines, social distancing policies among others.
- Search filter: This filter allows users to easily find which hotels and restaurants are taking these added safety precautions.
- Traveller reviews: New review submission form allow users to validate safety measures and share their experiences with other travellers.
- Q&A with business owners: If users still have questions, they can directly message business owners about their safety measures (or anything else).
Kanika Soni, chief commercial officer, Tripadvisor said, “As travel restrictions ease, hospitality businesses must recognise the changing expectations from consumers around safety and cleanliness.
“That is why Travel Safe will be such a vital tool. It will provide consumers with the information and reassurance they need when they travel while allowing businesses to build trust by highlighting the concrete steps they are taking to keep their customers safe.”