Malaysia Airlines has introduced enhanced economy class flexible fare options across its network in an effort to offer passengers more personalised choices based on their individual travel needs and preferences, the carrier said.
The carrier says all passengers will now have access to its three fare options (lite, basic, and flex), on all routes except Malaysia to Japan and Japan to Malaysia, Jeddah and Madinah starting today.
The flexible fare options were previously limited to domestic, ASEAN and South Asian destinations.
“With the world slowly recovering from the brunt of the Covid-19 pandemic, and as our passengers begin to travel again, Malaysia Airlines seeks to take them to the skies without the burden of worry, with a truly hassle-free experience,” said Malaysia Airlines Group chief executive officer Captain Izham Ismail.
The fare brands consist of Economy Lite, Economy Basic and Economy Flex where each fare family offers different benefits such as baggage allowance, seat selections, and priority services. These fare brands also offer different flexibility in terms of refunds and rebooking.
Below are details showing what each fair option offers:
**The carrier says the availability of neighbour-free seats is subject to “local International Social Distancing (ISD) regulations”.
Flex fare passengers can also “skip the line” with priority check-in, boarding and baggage privileges as an added bonus. The carrier says Neighbour Free Seat (NFS) product is now available for Flex Fare passengers on all flights at 50 per cent off “allowing for extra room to travel in comfort, with physical distancing onboard in mind”. Passenger will get a 10 per cent discount on their next Economy Flex purchase.
The carrier is urging passengers to check-in online or via mobile to reduce interaction and avoid queues at the airport.
Malaysia Airlines says passengers are also reminded to check entry and exit requirements before their journeys.