Air Asia India has launched door-to-door baggage service for its guests, under Air Asia Flyporter programme. The delivery service involves Flyporter picking the baggage from the guests’ home and delivering it at their doorstep.

The service starts at an introductory price of ₹500 for one-way delivery to or from the airport and is available in Bengaluru, New Delhi and Hyderabad as part of the first phase. It will be available in Mumbai soon.

The facility can be availed up to 24 hours prior to the departure. It also includes insurance of ₹5,000 per baggage item for the contents and container. Guests can avail the service by visiting  or contacting +91 63668 35588.

Safety measures followed include:

  • Safe Packaging: All the bags are thoroughly disinfected at the warehouse and packed in double-layered packing materials.
  • Screened personnel: Executives are screened regularly and use adequate Personal Protective Equipment.
  • Sanitised vehicle: Delivery vehicles are disinfected regularly to enable facilitation of a clean logistics support system.
  • Contactless procedures: Delivery executives follow strict social distancing procedures.

Ankur Garg, chief commercial officer said, “While guests are adapting to the new normal with air travel, we have been doing everything we can to make the flying experience safe and comfortable. This industry-first introduction of our Flyporter service is designed to ensure that guests can travel without worrying about their baggage with doorstep to doorstep delivery model.

“Air Asia has always been a pioneer in using technology to transform air travel and we are hopeful that our guests will benefit from this unique service.”