Hospitality giant Marriott International signs an agreement with Swiggy, India’s online food ordering platform, for their Marriott on Wheels delivery service initiative.
Through this partnership, over 20 Marriott properties in Indian cities such as Bengaluru, Kolkata Chandigarh, Delhi, Chennai, Hyderabad, Agra, Pune, Mumbai, Coimbatore, and Goa will be listed on Swiggy.
Each hotel has introduced a thoughtful and compact Marriott on Wheels menu consisting of their signature dishes, well-suited for safe consumption, and secure deliveries.
Some properties listed on the platform are the Marriott Suites Pune, Fairfield by Marriott Pune Kharadi, JW Marriott Bengaluru, JW Marriott Kolkata, JW Marriott New Delhi, The Ritz-Carlton, Bangalore, Courtyard by Marriott Hebbal, Le Meridien Hyderabad, Courtyard by Marriott Gurugram, Westin Pune, Courtyard by Marriott Mumbai, Westin Chennai, Sheraton Hyderabad, Sheraton Grand Whitefield Bangalore, JW Marriott Chandigarh, Courtyard by Marriott Agra, Sheraton Grand at Brigade Gateway, Courtyard by Marriott Hinjewadi, Fairfield by Marriott, Coimbatore and W Goa.
According to Neeraj Govil, senior vice president, south Asia, Marriott International says, “As we navigate and adapt ourselves to the new normal in all aspects of life, there will be a new balance in everything we do, including our approach to the business of hospitality. The overall lifestyle changes and the manner in which we do business will have us taking a step out of the box, to ideate and create new experiences that are meaningful, valuable and convenient for our customers.
“This partnership will benefit our Marriott on Wheels initiative in the new normal as we feel food deliveries will be the new continuum going forward. With this, we are also gearing up to build on our progress well into the future.”
For this, Swiggy will execute “no-contact” deliveries on all pre-paid orders, which involve a delivery partner leaving the food at the doorstep rather than an in-person exchange.
Both companies also have plans to expand this service to more hotels in other cities.