Radisson Hotel Group launched a new cleanliness and disinfection programme, joining a growing number of hotel companies that have announced new hygiene measures amid the coronavirus crisis.
The Radisson Hotels Safety Protocol includes a series of hygiene and safety procedures as well as guidelines the hotel group said it intends to adopt and adapt based on local requirements and recommendations “to ensure guests’ safety and peace of mind from check-in to check-out”.
“The world has been fundamentally changed by Covid-19 so it is key that we strive to protect all who work, stay and partner with us as we re-open our doors to a new era of travel. To do this we have thoroughly examined all areas of the hotel experience, and we are proud to have partnered with SGS to create our Radisson Hotels Safety Protocol program,” said Federico J. González, CEO, Radisson Hospitality AB and chairman of Radisson Hotel Group’s Global Steering Committee.
These guidelines include hand sanitising stations at all entrances, the use of Personal Protective Equipment (PPE) and protective screens, “enhanced” and recorded cleaning and disinfection frequency, social distancing “in all areas of its hotels”, including in the Meeting & Event facilities, “reiteration” of food safety standards and “comprehensive” staff training.
Radisson Hotel Group’s new cleaning measures were developed in collaboration with hygiene solutions provider, Diversey.
The hotel group said it will be introducing an official label of cleanliness and disinfection issued by SGS, a health and safety inspection company. Under this program, individual hotels can receive an approval label after finishing a local audit including on-site testing.
“SGS’ global leadership in the Travel & Hospitality sector has enabled our network of health and safety experts to develop a comprehensive and straightforward protocol to check management procedures and disinfection status of hotels. Our goal is to ensure that maximum hygiene standards are met, to protect guests as well as Radisson Hotel Group team members,” said Frankie Ng, CEO of SGS.
The hotel company said it will soon be announcing more health and safety measures such as additional protocol for Meetings & Events. The company said it expects to complete all the necessary operational details of this program over the next few weeks.