Marriott Bonvoy said all elite statuses earned in 2019 have been extended through February 2022.
Marriott added that the expiration of points will be paused until February 2021. At that time, points will only expire if an account has been inactive for at least 24 months.
The hotel group has also extended the expiration of Suite Night Awards by one year from December 31, 2020 to December 31, 2021.
Members who currently have an active Free Night Award (FNA) expiring in 2020 as part of their credit card benefit, annual choice benefit, promotions or travel package will be able to use it through January 31, 2021. The exception is that for members in mainland China, Hong Kong SAR, Macau SAR and Taiwan, the Free Night Awards will be extended 12 months into 2021 from the date of expiration.
The hotel group is also offering change and cancellation fee waivers for stays booked through June 30 this year.
The announcement was made in a statement on Wednesday from Marriott International president and CEO Arne M. Sorenson.
“As the days unfold, we will continue to monitor and evolve our program requirements as necessary,” Sorenson added.
Through Marriott Bonvoy’s Giving Platform, members can donate their Marriott Bonvoy points to relief organisations that are active in Covid-19 responses around the world and that Marriott is also supporting, including the American Red Cross, International Federation of Red Cross and Red Crescent Societies, UNICEF and World Central Kitchen.
Business Traveller has prepared a guide to hotel loyalty programme changes due to the Covid-19 pandemic:
