Goair has introduced a flexible ‘year-long peace mind’ programme that will protect your PNR from the hassles of rescheduling and cancellation. The initiative is aimed at reducing human intervention as well as shift the entire process on auto-pilot amid the ongoing Covid-19 situation where travel has become difficult.
This offer will apply to all existing and new bookings made between March 1, 2020, and April 15, 2020. Under this, if a customer cannot or chooses not to travel they can simply not show up for the flight and Goair will protect the PNR for a period of one year.
The airline said in a statement, “customers who have booked any flight on any sector will be rest assured to not to initiate any rescheduling or cancellation and will be saved from the time-consuming and tedious efforts to call or email their request.”
The passenger can contact the low-cost carrier at any time over the next one year to redeem this ticket on any Goair flight on any date between April 15 2020, and April 15, 2021, with no charges being levied (Fare difference may be applicable).
Indigo too has announced that Booking Reference/PNR, will stay safe as a credit account in the same PNR with the same ticket value.
“The credit account can be used for travel before September 30, by the same passenger. For those who are booked to travel until April 30, they can cancel their itinerary at zero cancellation fee, create credit account in the same PNR and book an alternative travel of the same ticket value, any time up until September 30.”