Delta is temporarily reducing flights it operates between the US and Seoul Incheon Airport, due to global health concerns related to the coronavirus (Covid-19) outbreak.
From February 29 until April 30, the US carrier will suspend flights between Minneapolis/St. Paul and Seoul Incheon Airport, with the last flight bound for Incheon Airport scheduled on February 28 and the return service on February 29.
At the same time, Delta will also reduce its services between Seoul Incheon Airport and Atlanta, Detroit and Seattle from daily to five times weekly through April 30.
As for its new service between Incheon and Manila, which was previously scheduled to begin on March 29, has been postponed to start on May 1.
Business Traveller Asia-Pacific previously reported that the airline will suspend its Tokyo Narita-Manila route from late March this year and launch this new Seoul Incheon-Manila service instead, which will give Delta’s customers connectivity via its trans-Pacific hub in Seoul with its joint venture partner Korean Air.
The airline said full schedule details will be made available on its website from February 29.
According to Delta, passengers whose itineraries are affected by the schedule changes can choose from one of the following options:
- Re-accommodation on other Delta flights
- Re-accommodation on flights after April 30
- Re-accommodation on Delta’s partner airlines
- Requesting a refund
- Contacting Delta to discuss additional options
The airline added that it will also offer a change fee waiver for those who want to adjust their travel plans for flights between the U.S. and South Korea until April 30.
South Korea has recently seen a spike in confirmed coronavirus cases. As of writing the story, the coronavirus outbreak has resulted in nearly 1,600 confirmed cases and led to 13 deaths in the country, according to South China Morning Post.
Business Traveller Asia-Pacific is updating a list of airlines that have suspended or reduced flights to South Korea in the wake of the recent coronavirus outbreak: