Loyalty programme World of Hyatt has announced that members based in Asia-Pacific countries will be given tier status and benefits extensions.
It comes in response to widespread travel disruption caused by the coronavirus outbreak.
World of Hyatt Discoverist, Explorist and Globalist members will now have a tier expiration of February 28, 2022, rather than February 28, 2021, to maintain elite tier status and benefits.
Meanwhile currently valid Suite Upgrade Awards, Club Access Awards and Free Night Awards that expire in 2020 for qualifying members will be extended through December 31, 2021.
Hyatt said it is “working to evaluate” tier and benefit extensions for members who travel frequently to the Asia Pacific region.
Amy Weinberg, senior vice president of World of Hyatt, commented:
“Now more than ever, it’s a priority for us to stay close to our World of Hyatt members, understand how their lives are impacted and help.
“Extending the expiration of elite tier status and benefits for our members is one of the ways we can care for our most loyal guests, so they have one less thing to worry about during this incredibly difficult time.”
Hotels groups in the Asia-Pacific region have been offering refunds for cancelled trips and relaxing restrictions on rebookings.
The aviation industry has also been widely disruption by coronavirus, with numerous airlines suspending routes and reducing capacity.
