The sterile Amtrak passenger waiting area at New York’s Penn Station will be part of a renovation project that also will improve facilities for NJ Transit commuters.
New furniture, fixtures, power and USB outlets, LED lighting, and a family area with facilities for nursing mothers will be part of the improvements at the Ticketed Waiting Area, located on the train station’s upper level.
“Customers will now have the modern, state of the art, and comfortable facilities at Penn Station that they have deserved for so long,” said New Jersey Gov. Phil Murphy, citing cooperation between his state, the commuter railroad, and Amtrak in bringing the project to fruition.
“These improvements will help reduce overcrowding in the NJ Tranist waiting area, improve pedestrian flow through the station, and generally provide for a more comfortable environment,” added NJ Transit president and CEO Kevin Corbett.
Amtrak previously added a Starbucks to the waiting area and renovated restrooms and added new furniture in the ClubAcela premium lounge.
The latest, $7.2 million improvement project will be completed in two phases, the first slated for completion in March 2020 and he second in June 2020.
Business Traveller recently interviewed Caroline Decker, vice president of the Northeast Corridor Service Line, on growing demand for Amtrak services, future funding, and the introduction of new Alstom-made high-speed trains.