Jazeera Airways has introduced three new fare categories, as well as a new priority services and seat selection policy.
The Kuwaiti-carrier – which launched flights to Gatwick in October 2018 – is moving to an all-economy fleet configuration, with the exception of flights to Cairo.
Jazeera had previously offered premium economy and business class fares on its A320 neo aircraft, with features including a blocked-off middle seat, complimentary inflight meal, and lounge access.
This has been replaced by three new economy fare categories, along with options to pay for priority boarding, extra luggage and lounge access.
The new fares are as follows:
- Economy Class Light: the lowest fare category, offering passengers “a carry-on and a small bag”, with the option to add on other services as required
- Economy Class Value: offering an extra 20kg of checked luggage allowance
- Economy Class Extra: offering 30kg checked luggage allowance, as well as priority check-in, and a choice of Preferred Seat (rows 4-10)
Customer can then add on a new Priority Service, which includes priority check-in, baggage and boarding, and costs from £26 each way on point-to-point flights, or £39 each way on connecting services.
There is also the option to upgrade to Premium Seats (those located in rows 1-3), which offer 33 inches of seat pitch, and “first selection from the Jazeera Café menu”.
Also available for purchase are Preferred Seats (31 inches of seat pitch) and Extra Legroom Seats (rows 11 and 12, and offering 35 to 38 inches of pitch).
Should customers choose not to reserve a seat ahead of their flight, they will be assigned a Standard Seat, located in rows 13 to 28/29, and offering 28-30 inches of pitch.
Economy Class Value and Extra customers can purchase extra luggage allowance ahead of their flights (Economy Class Light passengers can only do so at check-in), and travellers can also add on access to the Jazeera Business Lounge at Kuwait International airport, as well as a meal from the Jazeera Café.
Commenting on the news Rohit Ramachandran, Jazeera Airways’ CEO, said:
“As we continue to expand and offer our customers more places to visit, we are focusing as well on enabling them to choose how they want to travel.”
“Our new fare categories and services have been designed to make their journey with Jazeera Airways all the more personalised and enjoyable. We will be the first airline in the Middle East to offer a Priority Service they can pre-purchase online.”
Business Traveller recently spoke to Ramachandran about the launch of Jazeera’s London flights, and plans for the future.