The office of the chief commissioner for persons with disabilities in Delhi has recently passed an order to almost 400 hotel and restaurants stating that they should print menus in braille for the benefit of the visually impaired.

The order further specifies that the Indian Ministry of Tourism should “put together the relevant provisions/requirements/measurement and designs for various facilities in the hotels and restaurants irrespective of their category in a smaller booklet by extracting the same from the ‘Harmonised Guidelines and Space Standards for Persons with Disabilities and Elderly’.

“All the members which are part of the Federation of Hotel and Restaurant Association of India (FHRAI) in Delhi have been instructed to implement the order given by the court. Many PwD (persons with disabilities) visit hotels maybe alone and braille would be very helpful. As per the Rights of Persons with Disabilities Act, 2016 access to public services is mandatory,” says the chief commissioner for persons with disabilities, T D Dhariyal.