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Finnair opens revamped non-Schengen business lounge class at Helsinki

23 Dec 2019 by Mark Caswell
The revamped Finnair non-Schengen business class lounge at Helsinki airport

Finnair has completed the expansion of its non-Schengen lounges at Helsinki airport.

Earlier this year the carrier opened a new Platinum Wing Lounge for non-Schengen customers, and this has now been followed by a revamped business class facility.

According to Finnair the design of the new lounge “centres on Nordicness, simplicity, clean lines, natural materials and texture to provide a warmer and more ‘human’ experience”.

The revamped Finnair non-Schengen business class lounge at Helsinki airport

The carrier said that the revamped lounge had been “broken up” into “smaller ‘pockets’ aligned to different customer needs and activities”, adding that “the deeper you go into the lounge, the quieter and more private it becomes”.

Facilities include five refurbished shower suites which can be booked via a touchscreen reservation system, as well as soundproof phone booths, power outlets “at almost every seated position”, and seating options ranging from solo seating to “social open banquet style” seating

There is a full service bar, and a new open kitchen concept and dedicated dining area, offering a rotating three-course menu with meat, fish and vegetarian options, as well as six salads.

The revamped Finnair non-Schengen business class lounge at Helsinki airport

In total the two lounges now offer 200 additional seats compared to the previous facilities.

Commenting on the lounges David Kondo, Finnair’s head of customer experience product design, said:

“Throughout the design process, we spent a lot of time to really understand how our customers use our lounges and what their needs are. This, in turn, informed the design of the spaces and services.

“The result is a lounge that offers a variety of different zones and seating styles, providing our customers with different options on how they want to spend their time.”

The revamped business class lounge is open daily from 0530 to 0000, and is available to all Finnair Business Class customers, Finnair Plus Gold and Oneworld Sapphire members, for flights departing the non-Schengen area of the airport.

finnair.com

The revamped Finnair non-Schengen business class lounge at Helsinki airport
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Business Traveller December 2019 / January 2020 edition
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