British Airways has revamped its lounge at Milan Linate airport, with new facilities including the introduction of hot dishes in the refurbished dining area.
The carrier took the opportunity to refresh the lounge following a three-month closure of Linate airport, which reopened yesterday (October 27).
There is a new-look reception area, “a brighter environment”, new seating, “powered hub tables”, enhanced dining options, and designs features including new Boss armchairs, “relaxing, decorative lighting by UK based Tyson lighting”, terrazzo stone flooring and Carrara marble.
British Airways is in the process of refurbishing several of its lounges with a new design concept – the carrier recently unveiled its revamped San Francisco facility following a six-month renovation project, and has also rolled out the design at at airports including New York JFK, Rome Fiumicino and Aberdeen.
BA’s next lounge to reopen following refurbishment will be its facility at Johannesburg (which as we reported temporarily closed in May), and further investment is planned at Geneva, Chicago and London Heathrow.
Business Traveller recently interviewed Jude Winstanley, Head of Ground Product at British Airways, regarding the rollout of the new design.
Commenting on the reopening of the Linate lounge, Carolina Martinoli, British Airways’ director of brand and customer experience, said:
“We know the difference our lounges make to our customers, be they travelling on business or for pleasure, so we have ensured that the upgraded lounge in Linate is a calm, comfortable and attractive space where they can make use of the wifi and enjoy complementary catering to get their journey off to the best start.”