British Airways is to open a new cabin crew base in Hyderabad to offer tailored services for Indian passengers flying to London. All British Airways flights to and from India have at least two Indian crew members onboard who work along with the carrier’s London-based crew.
Following the opening of the new cabin crew base in Hyderabad, customers, flying on the London-Hyderabad route, will benefit from the Telegu speaking crew members in addition to experiencing world-class British hospitality.
Expressing his views on this project, Moran Birger, head of sales for Asia Pacific and Middle East, British Airways said, “India is a diverse country with different languages spoken across cities. Opening an additional base in Hyderabad means we can offer customers the language skills and familiar culture they value for a comfortable journey.”
The new recruits will undergo British Airways’ extensive flight safety and service training programme at the airline’s headquarters in London. The new crew is expected to take their positions by 2020.
Currently, British Airways flies from five Indian cities with a weekly operation of 53 flights from Delhi, Mumbai, Bengaluru, Chennai and Hyderabad to Terminal 5 at London Heathrow.