Chhatrapati Shivaji Maharaj International Airport (CSMIA) has launched “Order from Anywhere” food services that allows travellers to pre-order food and have it either delivered or self-picked as they approach the airport.
The GVK-led airport has partnered with GrabbnGo for food technology initiative. CSMIA has introduced this service “to let passengers experience the convenience of the food of their choice being delivered to them directly at their boarding gates, especially during peak hours.”
Starting from June 2019, passengers at Terminal 1 and Terminal 2 of Mumbai airport will be able to avail this service through mobile app, QR code scan and Kiosks. The platform has associated with different food brands such as KFC, Pizza Hut, Subway and Burger King among others. Food brands with healthy options are also available under this new service
With this technology, travellers can find food stores along the route from security check to boarding gate. The stores receive orders through the patented ‘Just in Time Order’ algorithm and there are special express pickup counter at outlets.
The new technology will be available to passengers travelling via both departure and arrival across both the terminals.
Aneri Shroff
