Ride-sharing app Lyft gained 8 per cent more US market share over rival Uber between 2017 and 2018, according to a report on business travel ride hailing from the expense-management firm Certify.
Lyft now accounts for 19 per cent of all rides hailed by business travellers. Uber still dominates the market, delivering 74 per cent of rides, but Lyft increased its share by taking business away from both Uber and from taxis.
As Lyft’s market share increased between the second quarter of 2017 and the second quarter of 2018, Uber lost 3 per cent of market share and taxis lost 5 per cent. Taxis now deliver just seven per cent of all rides taken by business travellers.
Lyft has made strong inroads among business travellers since 2014, when it accounted for just one per cent of rides.
Certify’s Q2 2018 SpendSmart report noted that business travellers spend less on average for a Lyft ride ($22.37) than for an Uber ($26).
When they do drive themselves, business travellers are increasingly turning to technology when its time to park their cars: use of the SpotHero app, used to find and book parking spaces, has risen 216 per cent between 2017 and 2018, Certify reported.