EVA Air has unveiled its latest technological innovation – two interactive robots called Pepper.
The robots are located at Taipei’s International airport – one by the check-in desks, and another in the reception area of the carrier’s airport lounge – and are able to interact with passengers by scanning their boarding passes.
They can provide travellers with departure details, destination weather updates and Duty Free special offers, as well as play games, shake hands, dance and pose for selfies.
According to EVA Air, Pepper interacts “through the use of a touchscreen, and through its eyes”, and currently communicates in Chinese, although English and Japanese capabilities will be added by the end of March.
Last year Hilton partnered with IBM to trial Connie the robot at its Hilton McClean property in Virginia, with the aim of helping guests with information on local attractions, restaurant suggestions, and details on hotel services.
And KLM has been testing its “Spencer” robot at Amsterdam’s Schiphol airport, which it hopes will eventually help to guide passengers around the airport.