
The results of the 15th Business Traveller China awards were announced on Friday November 15 at a gala dinner held at New World Beijing Hotel. Around 250 guests from the tourism and hospitality industries attended this annual event.
This year, the readers of Business Traveller China again voted for the best in the travel and hospitality industry, including airlines, hotels and serviced apartments, airports and destinations. The results represent their genuine feedback and appreciation of the excellent services offered by the winners.
Singapore Airlines once again held on to its title of the Best Airline in the World and the Best Asian Airline serving China. Also, with its high quality cabin service, the Singaporean flag carrier also took home the Best Airline First Class and Best Airline Business Class awards. At the same time, Cathay Pacific continued to claim the prize for Best Frequent Flyer Programme with Marco Polo Club, whilst its sister airline Cathay Dragon went on to win the Best Airline Economy Class award.
This year, United Airlines picked up the award for the Best American Airline serving China, while China Southern Airlines won the prize for the Best Chinese Airline serving China. Meanwhile, the awards for Best European Airline and Best Middle Eastern Airline serving China went to Lufthansa and Qatar Airways again, respectively.
The results of the airport awards are exactly the same as those of last year, showing the first-class facilities and services offered by the winners. Seoul’s Incheon Airport was once again voted as the Best Airport Duty Free in the World. Hong Kong International Airport continued to be the Best Airport in China, while the Best Airport in the World was again taken by Singapore Changi Airport.
As for hotel awards, Grand Hyatt was again crowned as the Best Hotel Brand in the World, while Shangri-La held on to the award for the Best Hotel Brand in China.
We also see some new faces in the hotel categories: The newly opened Mandarin Oriental Wangfujing, Beijing picked up the Best Luxury Hotel in China, and The Sukhothai Shanghai was named the Best Design Hotel in China. What’s more, the Best New Business Hotel in China this year went to Cordis Shanghai, Hongqiao, and Park Hyatt Sanya Sunny Bay was recognised as the Best Resort Hotel in China.
The Business Traveller Asia-Pacific and China Charity Auction 2019 has started. All proceeds will go to the Chi Heng Foundation, which helps thousands of children and youngsters affected by HIV and AIDS in rural China.
Airlines
Best Airline in the World
- Singapore Airlines
- Cathay Pacific
- Emirates
Best Chinese Airline serving China
- China Southern
- China Eastern
- Air China
Best Asian Airline serving China
- Singapore Airlines
- Cathay Pacific
- Cathay Dragon
Best American Airline serving China
- United Airlines
- Delta Air Lines
- Air Canada
Best European Airline serving China
- Lufthansa
- British Airways
- Air France
Best Middle-Eastern Airline serving China
- Qatar Airways
- Emirates
- Etihad Airways
Best Airline First Class
- Singapore Airlines
- Emirates
- Cathay Pacific
Best Airline Business Class
- Singapore Airlines
- Cathay Pacific
- Emirates
Best Airline Economy Class
- Cathay Dragon
- Singapore Airlines
- EVA Air
Best Frequent Flyer Programme
- Cathay Pacific – Marco Polo Club
- Singapore Airlines – KrisFlyer
- United Airlines – MileagePlus
Airports
Best Airport in the World
- Singapore Changi Airport
- London Heathrow Airport
- Hong Kong International Airport
Best Airport in China
- Hong Kong International Airport
- Shanghai Pudong International Airport
- Beijing Capital International Airport
Best Airport Duty Free in the World
- Incheon Airport
- Singapore Changi Airport
- Hong Kong International Airport
Hotels
Best Hotel Brand in the World
- Grand Hyatt
- Marriott
- Shangri-La
Best Hotel Brand in China
- Shangri-La
- Wanda
- Jin Jiang
Best Mid-Market Hotel Brand in China
- Novotel
- Holiday Inn
- Four Points by Sheraton
Best New Business Hotel in China
- Cordis Shanghai, Hongqiao
- The Sukhothai Shanghai
- Hyatt Regency Beijing Wangjing
Best Luxury Hotel in China
- Mandarin Oriental Wangfujing, Beijing
- Rosewood Beijing
- Bulgari Hotel Shanghai
Best Design Hotel in China
- The Sukhothai Shanghai
- The Temple House
- Hotel Éclat Beijing
Best MICE Hotel in China
- Kerry Hotel, Hong Kong
- Grand Hyatt Shanghai
- China World Summit Wing, Beijing
Best Resort Hotel in China
- Park Hyatt Sanya Sunny Bay
- The Sanya EDITION
- The St. Regis Sanya Yalong Bay Resort
Best Golf Resort in China
- Mission Hills Resort Haikou
- Mission Hills Resort Shenzhen
- Sofitel Zhongshan Golf Resort Nanjing
Best Loyalty Programme in China
- Marriott Bonvoy
- Shangri-La Golden Circle
- Le Club AccorHotels
Best Serviced Residence Brand in China
- Frasers Hospitality
- Ascott
- Oakwood
Best Luxury Serviced Residence Brand in China
- Ascott
- Frasers Hospitality
- Marriott Executive Apartments
Best New Serviced Residence in China
- Tianfu Square Serviced Suites by Lanson Place
- Fraser Suites Dalian
- Hyatt House Chengdu
Best Serviced Residence in China
- IFC Residence Shanghai
- Lanson Place Jin Qiao Shanghai
- Beijing Kerry Residence
Best Business Hotel In…
Beijing
- Kempinski Beijing Lufthansa Center
- China World
- New World
Changchun
- Shangri-La
- Hyatt Regency
- Sheraton Changchun Jingyuetan
Changsha
- InterContinental
- The St. Regis
- Wanda Vista
Chengdu
- Shangri-La
- The Temple House
- Grand Hyatt
Chongqing
- Niccolo
- InterContinental
- The Westin Chongqing Liberation Square
Dalian
- New World
- Shangri-La
- Conrad
Guangzhou
- Shangri-La
- Conrad
- Four Seasons
Haikou
- The Langham
- Hilton
- Shangri-La
Hangzhou
- Grand Hyatt
- Park Hyatt
- Midtown Shangri-La
Hong Kong
- The Peninsula
- Grand Hyatt
- Island Shangri-La
Macau
- Grand Hyatt
- Sheraton Grand
- The Venetian
Nanjing
- Jinling Hotel
- Shangri-La
- Jumeirah
Qingdao
- Hyatt Regency
- Shangri-La
- The Westin
Sanya
- Rosewood
- The Sanya EDITION
- Mandarin Oriental
Shanghai
- Grand Hyatt
- Pudong Shangri-La, East Shanghai
- Waldorf Astoria Shanghai on the Bund
Shenyang
- Sofitel Shenyang Lido
- Shangri-La
- Grand Hyatt
Shenzhen
- Futian Shangri-La
- Grand Hyatt
- Hilton Shenzhen Futian
Suzhou
- Shangri-La Hotel, Suzhou Yuanqu
- W Suzhou
- Hyatt Regency
Tianjin
- Wanda Vista
- The Ritz-Carlton
- Shangri-La
Wuhan
- Wanda Reign
- Marco Polo
- Westin
Xiamen
- Marco Polo
- Conrad
- The Westin
Xian
- Sofitel Legend People’s Grand Hotel Xian
- Westin
- Shangri-La