Welcome to the results of the Business Traveller Awards 2010. Voted by you, the readers, they aim to reward those companies that really make a positive contribution to your travelling lives.

The awards are completely independent and are widely recognised as the leading accolades in the business travel industry. There is no pre-selection by anyone at the magazine, and all the data you provide is analysed by a market research company to provide the final list of winners.

This year’s awards were presented at a ceremony at the Royal Garden hotel in London’s Kensington on September 20.

To raise funds for our chosen cause, the Royal Hospital for Neuro-disability, we will be running our annual online charity auction from the end of this month. Visit businesstraveller.com/auctions for all the details. Up for grabs will be a fantastic range of prizes donated by hotels, airlines, car rental companies and more.

We are grateful for the support of our award sponsor, Heathrow Express, and reception sponsors AeroMobile and Panasonic Avionics Corporation.

AIRLINES


Best Airline

  • 1 Singapore Airlines
  • 2 Emirates
  • 3 British Airways
  • 4 Cathay Pacific
  • 5 Virgin Atlantic


Best Short-Haul Carrier

  • 1 British Airways
  • 2 Swiss International Air Lines
  • 3 Eurostar
  • 4 Bmi


Best Long-Haul Airline

  • 1 Singapore Airlines
  • 2 British Airways
  • 3 Emirates
  • 4 Virgin Atlantic


Best Frequent Flyer Programme

  • 1 British Airways Executive Club
  • 2 Lufthansa Miles & More
  • 3 Bmi Diamond Club
  • 4 Virgin Atlantic Flying Club

Best First Class

  • 1 Emirates
  • 2 Singapore Airlines
  • 3 British Airways
  • 4 Etihad Airways


Best Business Class

  • 1 Singapore Airlines
  • 2 British Airways
  • 3 Qatar Airways
  • 4 Emirates
  • 5 Virgin Atlantic


Best Premium Economy Class

  • 1 Virgin Atlantic
  • 2 Air New Zealand
  • 3 Qantas
  • 4 British Airways


Best Economy Class

  • 1 Singapore Airlines
  • 2 Emirates
  • 3 British Airways
  • 4 Air New Zealand


Best North American Airline

  • 1 Continental Airlines
  • 2 Air Canada
  • 3 American Airlines
  • 4 United Airlines


Best Eastern European Airline

  • 1 LOT Polish Airlines
  • 2 CSA Czech Airlines
  • 3 Malev Hungarian Airlines
  • 4 Wizz Air


Best Cabin Staff

  • 1 Singapore Airlines
  • 2 Cathay Pacific
  • 3 British Airways
  • 4 Virgin Atlantic


Best Airline Alliance

  • 1 Star Alliance
  • 2 Oneworld
  • 3 Skyteam


Best Low-Cost Airline

  • 1 Easyjet
  • 2 Air Asia
  • 3 Air Berlin
  • 4 Flybe


Best Asian Airline

  • 1 Singapore Airlines
  • 2 Cathay Pacific
  • 3 Malaysian Airlines
  • 4 Asiana Airlines


Best Middle Eastern Airline

  • 1 Etihad Airways
  • 2 Emirates
  • 3 Qatar Airways
  • 4 El Al


Best African Airline

  • 1 South African Airways
  • 2 Kenya Airways
  • 3 Ethiopian Airlines


Best Indian Airline

  • 1 Jet Airways
  • 2 Kingfisher Airlines
  • 3 Air India

 

AIRPORTS


Best Airport in the World

  • 1 Singapore Changi Airport
  • 2 Hong Kong International Airport
  • 3 Dubai International Airport
  • 4 London Heathrow Airport

Best Airport Lounge

  • 1 Virgin Atlantic Clubhouse, London Heathrow
  • 2 British Airways, London Heathrow T5
  • 3 Cathay Pacific, Hong Kong
  • 4 Singapore Airlines SilverKris Lounge, Singapore


Best Airport for Tax-Free Shopping

  • 1 London Heathrow Airport
  • 2 Singapore Changi Airport
  • 3 Dubai International Airport
  • 4 Hong Kong International Airport


Best Airport in Europe

  • 1 Amsterdam Schiphol Airport
  • 2 London Heathrow Airport
  • 3 Munich Airport
  • 4 Zurich Airport

HOTELS


Best Business Hotel Chain Worldwide

  • 1 Hilton
  • 2 Four Seasons Hotels and Resorts
  • 3 InterContinental
  • 4 Marriott
  • 5 Sheraton


Best Business Hotel Chain in the UK

  • 1 Hilton
  • 2 Hotel du Vin
  • 3 Malmaison
  • 4 Marriott


Best Business Hotel Chain in Europe

  • 1 Hilton
  • 2 Intercontinental
  • 3 Sheraton
  • 4 Sofitel


Best Business Hotel Chain in North America

  • 1 Marriott
  • 2 Four Seasons Hotels and Resorts
  • 3 Hilton
  • 4 Sheraton


Best Business Hotel Chain in Middle East

  • 1 Jumeirah
  • 2 Rotana
  • 3 Intercontinental
  • 4 Sheraton


Best Business Hotel Chain in Asia-Pacific

  • 1 Shangri-La Hotels and Resorts
  • 2 Mandarin Oriental
  • 3 Peninsula Hotels
  • 4 Intercontinental


Best Business Hotel Chain in India

  • 1 Taj Hotels Resorts and Palaces
  • 2 Oberoi Hotels and Resorts
  • 3 The Leela Palaces, Hotels and Resorts
  • 4 ITC Hotels


Best Budget Hotel Chain

  • 1 Holiday Inn Express
  • 2 Premier Inn
  • 3 Ibis
  • 4 Travelodge


Best Luxury Hotel Chain

  • 1 Four Seasons Hotels and Resorts
  • 2 Shangri-La Hotels and Resorts
  • 3 InterContinental
  • 4 Mandarin Oriental


Best Hotel Loyalty Scheme

  • 1 Starwood Preferred Guest
  • 2 Hilton HHonors
  • 3 Intercontinental Priority Club
  • 4 Marriott Rewards


Best Serviced Apartment Company

  • 1 Ascott
  • 2 Marriott
  • 3 Citadines
  • 4 Embassy Suites


Best Smaller Hotel Chain

  • 1 Hotel du Vin
  • 2 Malmaison
  • 3 Langham
  • 4 Rocco Forte Collection


Best Business Hotel Worldwide

  • 1 Shangri-La, Singapore
  • 2 The Peninsula, Hong Kong
  • 3 Mandarin Oriental, Bangkok
  • 4 The Peninsula, Bangkok


Best New Business Hotel

  • 1 Sofitel London Heathrow
  • 2 W Barcelona
  • 3 Park Hyatt Shanghai
  • 4 W Hong Kong


Best Business Hotel in Western Europe

  • 1 Four Seasons George V, Paris
  • 2 Hilton Arc de Triomphe, Paris
  • 3 InterContinental, Paris
  • 4 InterContinental, Frankfurt


Best Business Hotel in Eastern Europe

  • 1 Hilton, Prague
  • 2 Four Seasons, Prague
  • 3 Four Seasons, Budapest
  • 4 JW Marriott, Bucharest


Best Business Hotel in North America

  • 1 Four Seasons, New York
  • 2 Intercontinental the Barclay, New York
  • 3 St Regis, New York
  • 4 Waldorf Astoria, New York


Best Business Hotel in Middle East

  • 1 Jumeirah Emirates Towers, Dubai
  • 2 Grosvenor House, Dubai
  • 3 Burj Al Arab, Dubai
  • 4 JW Marriott, Dubai


Best Business Hotel in Asia-Pacific

  • 1 Shangri-La, Singapore
  • 2 The Peninsula, Hong Kong
  • 3 Mandarin Oriental, Bangkok
  • 4 Mandarin Oriental, Hong Kong


Best Business Hotel in the UK

  • 1 London Hilton on Park Lane
  • 2 Intercontinental London Park Lane
  • 3 Mandarin Oriental Hyde Park, London
  • 4 The Dorchester, London


Best Airport Hotel

  • 1 Regal Airport Hotel, Hong Kong
  • 2 Sofitel London Heathrow
  • 3 Crowne Plaza, Singapore
  • 4 Hilton London Heathrow

Surface travel


Best UK Domestic Train Service

  • 1 Virgin Trains
  • 2 Heathrow Express
  • 3 First Great Western
  • 4 Gatwick Express


Best Car Rental Company Worldwide

  • 1 Avis
  • 2 Hertz
  • 3 Europcar
  • 4 Budget


Best Car Rental Company in Europe

  • 1 Avis
  • 2 Hertz
  • 3 Europcar
  • 4 Sixt


Best Car Rental Company in North America

  • 1 Hertz
  • 2 Avis
  • 3 Alamo
  • 4 Dollar

 

OTHER


Favourite Luggage Brand

  • 1 Samsonite
  • 2 Tumi
  • 3 Delsey
  • 4 Antler