Welcome to the results of the Business Traveller Awards 2010. Voted by you, the readers, they aim to reward those companies that really make a positive contribution to your travelling lives.
The awards are completely independent and are widely recognised as the leading accolades in the business travel industry. There is no pre-selection by anyone at the magazine, and all the data you provide is analysed by a market research company to provide the final list of winners.
This year’s awards were presented at a ceremony at the Royal Garden hotel in London’s Kensington on September 20.
To raise funds for our chosen cause, the Royal Hospital for Neuro-disability, we will be running our annual online charity auction from the end of this month. Visit businesstraveller.com/auctions for all the details. Up for grabs will be a fantastic range of prizes donated by hotels, airlines, car rental companies and more.
We are grateful for the support of our award sponsor, Heathrow Express, and reception sponsors AeroMobile and Panasonic Avionics Corporation.
AIRLINES
Best Airline
- 1 Singapore Airlines
- 2 Emirates
- 3 British Airways
- 4 Cathay Pacific
- 5 Virgin Atlantic
Best Short-Haul Carrier
- 1 British Airways
- 2 Swiss International Air Lines
- 3 Eurostar
- 4 Bmi
Best Long-Haul Airline
- 1 Singapore Airlines
- 2 British Airways
- 3 Emirates
- 4 Virgin Atlantic
Best Frequent Flyer Programme
- 1 British Airways Executive Club
- 2 Lufthansa Miles & More
- 3 Bmi Diamond Club
- 4 Virgin Atlantic Flying Club
Best First Class
- 1 Emirates
- 2 Singapore Airlines
- 3 British Airways
- 4 Etihad Airways
Best Business Class
- 1 Singapore Airlines
- 2 British Airways
- 3 Qatar Airways
- 4 Emirates
- 5 Virgin Atlantic
Best Premium Economy Class
- 1 Virgin Atlantic
- 2 Air New Zealand
- 3 Qantas
- 4 British Airways
Best Economy Class
- 1 Singapore Airlines
- 2 Emirates
- 3 British Airways
- 4 Air New Zealand
Best North American Airline
- 1 Continental Airlines
- 2 Air Canada
- 3 American Airlines
- 4 United Airlines
Best Eastern European Airline
- 1 LOT Polish Airlines
- 2 CSA Czech Airlines
- 3 Malev Hungarian Airlines
- 4 Wizz Air
Best Cabin Staff
- 1 Singapore Airlines
- 2 Cathay Pacific
- 3 British Airways
- 4 Virgin Atlantic
Best Airline Alliance
- 1 Star Alliance
- 2 Oneworld
- 3 Skyteam
Best Low-Cost Airline
- 1 Easyjet
- 2 Air Asia
- 3 Air Berlin
- 4 Flybe
Best Asian Airline
- 1 Singapore Airlines
- 2 Cathay Pacific
- 3 Malaysian Airlines
- 4 Asiana Airlines
Best Middle Eastern Airline
- 1 Etihad Airways
- 2 Emirates
- 3 Qatar Airways
- 4 El Al
Best African Airline
- 1 South African Airways
- 2 Kenya Airways
- 3 Ethiopian Airlines
Best Indian Airline
- 1 Jet Airways
- 2 Kingfisher Airlines
- 3 Air India
AIRPORTS
Best Airport in the World
- 1 Singapore Changi Airport
- 2 Hong Kong International Airport
- 3 Dubai International Airport
- 4 London Heathrow Airport
Best Airport Lounge
- 1 Virgin Atlantic Clubhouse, London Heathrow
- 2 British Airways, London Heathrow T5
- 3 Cathay Pacific, Hong Kong
- 4 Singapore Airlines SilverKris Lounge, Singapore
Best Airport for Tax-Free Shopping
- 1 London Heathrow Airport
- 2 Singapore Changi Airport
- 3 Dubai International Airport
- 4 Hong Kong International Airport
Best Airport in Europe
- 1 Amsterdam Schiphol Airport
- 2 London Heathrow Airport
- 3 Munich Airport
- 4 Zurich Airport
HOTELS
Best Business Hotel Chain Worldwide
- 1 Hilton
- 2 Four Seasons Hotels and Resorts
- 3 InterContinental
- 4 Marriott
- 5 Sheraton
Best Business Hotel Chain in the UK
- 1 Hilton
- 2 Hotel du Vin
- 3 Malmaison
- 4 Marriott
Best Business Hotel Chain in Europe
- 1 Hilton
- 2 Intercontinental
- 3 Sheraton
- 4 Sofitel
Best Business Hotel Chain in North America
- 1 Marriott
- 2 Four Seasons Hotels and Resorts
- 3 Hilton
- 4 Sheraton
Best Business Hotel Chain in Middle East
- 1 Jumeirah
- 2 Rotana
- 3 Intercontinental
- 4 Sheraton
Best Business Hotel Chain in Asia-Pacific
- 1 Shangri-La Hotels and Resorts
- 2 Mandarin Oriental
- 3 Peninsula Hotels
- 4 Intercontinental
Best Business Hotel Chain in India
- 1 Taj Hotels Resorts and Palaces
- 2 Oberoi Hotels and Resorts
- 3 The Leela Palaces, Hotels and Resorts
- 4 ITC Hotels
Best Budget Hotel Chain
- 1 Holiday Inn Express
- 2 Premier Inn
- 3 Ibis
- 4 Travelodge
Best Luxury Hotel Chain
- 1 Four Seasons Hotels and Resorts
- 2 Shangri-La Hotels and Resorts
- 3 InterContinental
- 4 Mandarin Oriental
Best Hotel Loyalty Scheme
- 1 Starwood Preferred Guest
- 2 Hilton HHonors
- 3 Intercontinental Priority Club
- 4 Marriott Rewards
Best Serviced Apartment Company
- 1 Ascott
- 2 Marriott
- 3 Citadines
- 4 Embassy Suites
Best Smaller Hotel Chain
- 1 Hotel du Vin
- 2 Malmaison
- 3 Langham
- 4 Rocco Forte Collection
Best Business Hotel Worldwide
- 1 Shangri-La, Singapore
- 2 The Peninsula, Hong Kong
- 3 Mandarin Oriental, Bangkok
- 4 The Peninsula, Bangkok
Best New Business Hotel
- 1 Sofitel London Heathrow
- 2 W Barcelona
- 3 Park Hyatt Shanghai
- 4 W Hong Kong
Best Business Hotel in Western Europe
- 1 Four Seasons George V, Paris
- 2 Hilton Arc de Triomphe, Paris
- 3 InterContinental, Paris
- 4 InterContinental, Frankfurt
Best Business Hotel in Eastern Europe
- 1 Hilton, Prague
- 2 Four Seasons, Prague
- 3 Four Seasons, Budapest
- 4 JW Marriott, Bucharest
Best Business Hotel in North America
- 1 Four Seasons, New York
- 2 Intercontinental the Barclay, New York
- 3 St Regis, New York
- 4 Waldorf Astoria, New York
Best Business Hotel in Middle East
- 1 Jumeirah Emirates Towers, Dubai
- 2 Grosvenor House, Dubai
- 3 Burj Al Arab, Dubai
- 4 JW Marriott, Dubai
Best Business Hotel in Asia-Pacific
- 1 Shangri-La, Singapore
- 2 The Peninsula, Hong Kong
- 3 Mandarin Oriental, Bangkok
- 4 Mandarin Oriental, Hong Kong
Best Business Hotel in the UK
- 1 London Hilton on Park Lane
- 2 Intercontinental London Park Lane
- 3 Mandarin Oriental Hyde Park, London
- 4 The Dorchester, London
Best Airport Hotel
- 1 Regal Airport Hotel, Hong Kong
- 2 Sofitel London Heathrow
- 3 Crowne Plaza, Singapore
- 4 Hilton London Heathrow
Surface travel
Best UK Domestic Train Service
- 1 Virgin Trains
- 2 Heathrow Express
- 3 First Great Western
- 4 Gatwick Express
Best Car Rental Company Worldwide
- 1 Avis
- 2 Hertz
- 3 Europcar
- 4 Budget
Best Car Rental Company in Europe
- 1 Avis
- 2 Hertz
- 3 Europcar
- 4 Sixt
Best Car Rental Company in North America
- 1 Hertz
- 2 Avis
- 3 Alamo
- 4 Dollar
OTHER
Favourite Luggage Brand
- 1 Samsonite
- 2 Tumi
- 3 Delsey
- 4 Antler