Business Traveller Asia-Pacific Awards 2018 results

The winners of the region’s most prestigious travel awards were announced today at an exclusive presentation luncheon at the Island Shangri-La, Hong Kong.

The Business Traveller Asia-Pacific Awards is now in its 27th year and continues to celebrate the best in the travel and hospitality industry as voted by some of the region’s most qualified judges: the Business Traveller Asia-Pacific readers.

These 30,000-plus individuals are frequent travellers – taking an average of 19 business trips a year, and their views provide valuable industry feedback.

Between April and June, Business Traveller Asia-Pacific sent out a voting poll to subscribers, with the results independently compiled by market research company Business Intelligence.

Today, the airports, hotels, airlines and destinations that have most impressed this discerning audience have been crowned as the winners of their category.

Singapore Airlines was once again a major winner, winning the overall award for Best Airline in the World and Best Asia-Pacific Airline for the 18th year running. The airline also held on to the awards for: Best First Class; Best Business Class; and Best Economy Class. Meanwhile, new winner Virgin Atlantic took the honours for Best Premium Economy Class. Cathay Pacific was also recognised once again for having the Best Frequent Flyer Programme; and Best Airport Lounge.

American Airlines won the award for Best North American Airline, however Air China, Qatar Airways and Lufthansa held on to the top spot for Best Chinese Airline, Best Middle Eastern/African Airline and Best European Airline, respectively.

The honour of Best Business Hotel Brand in the World went to Grand Hyatt once again – marking its sixth consecutive year at the top, while Shangri-La held on to the title of Best Business Hotel Brand in Asia-Pacific and Mandarin Oriental, Hong Kong again took home the award for Best Business Hotel in the World. However, the Best Business Hotel in Asia-Pacific this year was reclaimed by event host (and 2016 winner) Island Shangri-La, Hong Kong.

Ascott remains undefeated in the category of Best Serviced Residence Brand in Asia-Pacific, having held the title since 2004 when the award was introduced. However, the Best Serviced Residence in Asia-Pacific this year was voted as Oakwood Premier OUE Singapore.

NOTE TO EDITORS:

Between April and June of this year, Business Traveller Asia-Pacific sent out poll forms to its subscribers, who are some of the region’s most frequent travellers. Results were compiled and tabulated by market research company Business Intelligence. The full results will appear in the October 2018 issue of the magazine.

Business Traveller leads the portfolio of titles belonging to international publishing house Panacea Publishing, which is headquartered in London. Business Traveller Asia-Pacific is one of 14 titles around the world, including Business Traveller China.

Since its first issue in 1982, Business Traveller Asia-Pacific has represented a valuable resource for frequent travellers, as well as serving as a platform for their concerns.

Best Airline

1. Singapore Airlines
2. Qatar Airways
3. Cathay Pacific

Best Asia-Pacific Airline

1. Singapore Airlines
2. Cathay Pacific
3. Thai Airways

Best Chinese Airline

1. Air China
2. China Eastern
3. China Southern

Best European Airline

1. Lufthansa
2. KLM Royal Dutch
3. British Airways

Best North American Airline

1. American Airlines
2. Delta Air Lines
3. Air Canada

Best Middle-Eastern/African Airline

1. Qatar Airways
2. Emirates
3. Etihad Airways

Best Low Cost Airline

1. AirAsia
2. Scoot
3. Easyjet

Best Airline First Class

1. Singapore Airlines
2. Emirates
3. Cathay Pacific

Best Airline Business Class

1. Singapore Airlines
2. Qatar Airways
3. Cathay Pacific

Best Airline Premium Economy Class

1. Virgin Atlantic
2. Singapore Airlines
3. Qantas

Best Airline Economy Class

1. Singapore Airlines
2. Emirates
3. Qantas

Best Frequent-Flyer Programme

1. Cathay Pacific – Marco Polo Club
2. Singapore Airlines – Krisflyer
3. British Airways – Executive Club

Best Airport Lounge

1. Cathay Pacific – The Pier First Class Hong Kong
2. Singapore Airlines – SilverKris First Class T3 Singapore
3. Qantas – First Class Sydney

Best Independent Airport Lounge

1. Plaza Premium Hong Kong T1 Gate 40
2. American Express Centurion Hong Kong
3. SATS Premier Lounge T3 Changi

Best Airport in the World

1. Changi Airport
2. Hong Kong International
3. Heathrow Airport

Best Airport in Asia-Pacific

1. Changi Airport
2. Hong Kong International
3. Incheon Airport

 Best Duty-Free in the World

1. Incheon Airport
2. Changi Airport
3. Hong Kong International

Best Business City in Asia

1. Singapore
2. Hong Kong
3. Tokyo

Best Business City in the World

1. London
2. Singapore
3. New York

Best Leisure City in Asia-Pacific

1. Bangkok
2. Tokyo
3. Hong Kong

Best Business Hotel Brand in the World

1. Grand Hyatt
2. InterContinental
3. Shangri-La

Best Business Hotel Brand in Asia-Pacific

1. Shangri-La
2. Grand Hyatt
3. Mandarin Oriental

Best Business Hotel Brand in Europe

1. Hilton Hotels & Resorts
2. Sofitel
3. InterContinental

Best Business Hotel Brand in North America

1. Marriott Hotels
2. Hilton Hotels & Resorts
3. Four Seasons

Best Business Hotel Brand in Middle East/Africa

1. Jumeirah
2. InterContinental
3. Hilton Hotels & Resorts

Best Mid-Market Hotel Brand in the World

1. Novotel
2. Holiday Inn
3. Courtyard by Marriott

Best Luxury Hotel Brand in Asia-Pacific

1. St. Regis
2. Four Seasons
3. The Ritz-Carlton

Best Hotel Loyalty Programme

1. Starwood Preferred Guest
2. Hilton Hhonors
3. Marriott Rewards

Best Business Hotel in the World

1. Mandarin Oriental, Hong Kong
2. The Peninsula, Hong Kong
3. Shangri-La Singapore

Best Business Hotel in Asia-Pacific

1. Island Shangri-La, Hong Kong
2. Shangri-La, Singapore
3. Mandarin Oriental, Hong Kong

Best Airport Hotel in Asia-Pacific

1. Crowne Plaza Changi Airport, Singapore
2. Regal Airport, Hong Kong
3. Novotel Bangkok Suvarnbhumi

Best New Business Hotel in Asia-Pacific

1. JW Marriott Hotel Singapore South Beach
2. Andaz Singapore
3. InterContinental Singapore Robertson Quay

Best Resort Hotel in Asia-Pacific

1. The St. Regis Bali
2. Banyan Tree Phuket
3. InterContinental Danang Sun Peninsula Resort

Best Boutique Hotel in Asia-Pacific

1. The Fullerton Bay Hotel, Singapore
2. 137 Pillars Suites Bangkok
3. Hotel Fort Canning, Singapore

Best Business Hotel in Bangkok

1. Grand Hyatt Erawan
2. Shangri-La
3. Mandarin Oriental

Best Business Hotel in Beijing

1. Grand Hyatt
2. Park Hyatt
3. China World Summit Wing, Beijing

Best Business Hotel in Chengdu

1. Niccolo
= Shangri-La
      3. The St. Regis

Best Business Hotel in Guangzhou

1. Shangri-La
2. Mandarin Oriental
3. The Ritz-Carlton

Best Business Hotel in Hanoi

1. Sofitel Legend Metropole Hanoi
2. InterContinental Westlake
3. InterContinental Hanoi Landmark72

Best Business Hotel in Ho Chi Minh City

1. Park Hyatt Saigon
2. InterContinental Asiana Saigon
3. Sheraton Saigon Hotel & Towers

Best Business Hotel in Hong Kong

1. Grand Hyatt
2. Island Shangri-La
3. Mandarin Oriental

Best Business Hotel in Jakarta

1. JW Marriott
2. Grand Hyatt
3. Shangri-La

Best Business Hotel in Kuala Lumpur

1. Mandarin Oriental
2. Grand Hyatt
3. Hilton

Best Business Hotel in Macau

1. Grand Hyatt
2. Conrad Macao, Cotai Central
3. The Venetian

Best Business Hotel in Manila

1. Makati Shangri-La
2. Shangri-La at the Fort
3. The Peninsula

Best Business Hotel in Melbourne

1. Grand Hyatt
2. Park Hyatt
3. InterContinental

Best Business Hotel in Mumbai

1. The Oberoi
2. The Taj Mahal Palace
3. Grand Hyatt

Best Business Hotel in New Delhi

1. The Taj Mahal Hotel
2. Shangri-La’s Eros
3. ITC Maurya

Best Business Hotel in Seoul

1. Lotte Hotel
2. Grand Hyatt
3. The Westin Chosun

Best Business Hotel in Shanghai

1. Grand Hyatt
2. Pudong Shangri-La
3. Park Hyatt

Best Business Hotel in Shenzhen           

1. Futian Shangri-La
2. Grand Hyatt
3. Hilton Shenzhen Futian

Best Business Hotel in Singapore

1. The Fullerton Hotel
2. Shangri-La
3. Grand Hyatt

Best Business Hotel in Sydney

1. Park Hyatt
2. InterContinental
3. Shangri-La

Best Business Hotel in Taipei

1. Shangri-La’s Far Eastern Plaza Hotel
2. Grand Hyatt
3. W Taipei

Best Business Hotel in Tokyo

1. Conrad
2. Grand Hyatt
3. Park Hyatt

Best Serviced Residence in Asia-Pacific

1. Oakwood Premier OUE Singapore
2. Ascott Raffles Place Singapore
3. Lanson Place Hong Kong

Best Serviced Residence Brand in Asia-Pacific

1. Ascott
2. Fraser
3. Oakwood