Tigerair Taiwan to consider shutting down operations

Tigerair Airbus 320neo

Tigerair Taiwan may follow fellow low-cost carrier V Air in shutting down its operations later this year.

According to Macau Business Daily, Tigerair Taiwan’s parent company China Airlines (CAL) revealed that the LCC has suffered a loss of NT$1.2 billion (US$38 million) since first commencing flights in 2014.

CAL’s chairman Nuan-Hsuan Ho told the Taipei Times that the problems have arisen from the fact that despite the carrier holding a controlling 90 per cent stake in Tigerair Taiwan, its Singaporean partner has a veto vote in deciding matters, which has led to disagreements in management and operations.

While both partners are actively looking into ways in which they can save Tigerair Taiwan, the CAL chairman has stated that he will not exclude the possibility of shutting down the LCC, with a decision to be made at the end of the year.

For more information, visit tigerair.com/th/en/index.php

Clement Huang

Tigerair Taiwan gears up for Kaohsiung–Tokyo Narita launch

Tigerair Taiwan is set to launch a new service between the port city of Kaohsiung and Tokyo Narita later this year.

With effect from September 1, flight IT280 will depart Kaohsiung at 1520 and arrive in Tokyo at 2005. The return flight will see IT281 take off from Tokyo at 1210 and touch back down in Kaohsiung at 1515.

Tigerair Taiwan is a joint venture between China Airlines Group and Tigerair Holdings, and began regular operations last September. The low-cost carrier (LCC) currently operates five A320s and flies to nine destinations in Asia.

China Airlines chairman Sun Huang Hsiang said: “We believe China Airlines’ knowledge of the Taiwan market, as well as Tigerair’s low-cose carrier DNA, should stimulate demand in the civil aviation market here [in Taiwan].

“We have full confidence in Tigerair Taiwan. Its biggest advantage is the high brand recognition of the Tigerair brand in Taiwan as well as the Tiger Airways Group route and sales network across the Asia-Pacific.”

For more information, visit tigerair.com

Clement Huang

Tigerair launches new service to Xi’an

Tigerair has launched a new thrice-weekly service from its base in Singapore to Xi’an.

The Chinese city is home to the world-famous Terracotta Warrior Army that dates back to the Qin Dynasty. It also has the oldest ancient city wall still in existence in the country today. It is also the largest economy of the Shaanxi province, with important industries such as equipment manufacturing, tourism and service outsourcing.

Flight TR2968 takes off from Singapore every Tuesday, Thursday and Saturday at 1805, before touching down in Xi’an at 2330. The return flight sees flight TR2969 leave the Chinese city at 0745 on Wednesday, Friday and Sunday, and arrive back in Singapore at 1320.

All flights will be served by an Airbus A320 featuring a single-class configuration with 180 economy seats.

To celebrate the launch of the new route, Tigerair is offering promotional fares starting from SG$188 (inclusive of tax and surcharges) for a return flight between Singapore and Xi’an, for travels between 16 May and 25 October.

Bookings must be made by June 30 to take advantage of the offer.

For more information, visit www.tigerair.com

Clement Huang

Tigerair introduces “Direct-to-Gate” service

Tigerair has followed the heels of Jetstar Asia by launching a “Direct-to-Gate” service to its customers travelling out of Singapore (see here).

The new service allows travellers who have completed web check-in and do not have checked luggage and visa requirements to bypass the traditional check-in counters and head straight to the immigration area.

At present, the service applies to all passengers travelling from Singapore to Cambodia, Hong Kong, Indonesia, Macau, Maldives, Malaysia, Philippines, Thailand and Vietnam, who are able to check-in online at home from 72 hours to two hours prior to departure.

As a low-cost carrier, Tigerair offers checked baggage as an optional service add-on which customers can purchase for a fee (with prices starting at SG$23/US$18 for 15kg). Therefore, travellers that choose to purchase the basic fare will be eligible to enjoy the carrier’s Straight-to-Gate service.

Web check-in stands

To help generate more awareness among passengers, Tigerair has installed four self-check-in stands at Changi Airport Terminal 2. Customers who may not have been aware of the services, and therefore did not completed web check-in at home, may instead choose to do so at the airport.

In addition, the carrier will offer a complimentary cup of coffee or tea at Killiney Kopitiam within Terminal 2 transit lounge, to all Direct-to-Gate passengers. This offer lasts until May 15.

For more information, visit www.tigerair.com

Clement Huang

Tiger Airways’ direct Singapore-Bangalore flights return

Tiger Airways will reintroduce its direct flights from Singapore to Bangalore on October 31, 2011 with ticket sales available from today, July 8.

“Bangalore is one of Asia’s fastest growing cosmopolitan cities, and India’s third most populous city. Given its potential as a destination that attracts both business travel and leisure, we are pleased to resume our services to this city,” said Stewart Adams, managing director of Tiger Airways Singapore.

The airline is offering a special rate of S$100 (US$81.83), all-inclusive, for tickets booked by July 15. The service will launch with four flights a week – Mondays, Wednesdays, Fridays and Sundays.

Bangalore is the fourth destination in India that the airline flies to, following Chennai, Trivandrum and Tiruchirapalli.

The Singapore-based budget carrier’s Australian counterpart has been in the news lately due to safety issues and has been temporarily banned by authorities from flying (see here).


Vicki Williams

Tiger Airways offers “free seats” from Singapore

About 250,000 seats are up for grabs in yet another Tiger Airways’ “free seats” promotion, this time between Singapore and five Malaysian destinations as well as Jakarta, Indonesia.

However, travellers have to act fast as the promotion expires on Wednesday, May 20.

Passengers only have to pay taxes of S$25 (US$17) for flights to Jakarta, Penang, Langkawi, Kota Kinabalu, Kuching and Kuala Lumpur.

Tickets are good for travel up to March 27, 2010, from May 18 for Kota Kinabalu, Kuching and Kuala Lumpur, from July 1 for Jakarta, from July 18 for Penang and from August 1 for Langkawi.

To book, visit www.tigerairways.com

Joshua Tan