Emirates, Dubai-based airline has added a new feature on its app called ‘Airport Maps’, which will allow passengers to easily navigate through the airport.
According to the airline, the new feature ‘Airport maps’ can detect the user’s location using Bluetooth and wifi as well as direct passengers to different areas of the airport including check-in desks, Emirates lounges, shops, restaurants and ATMs among others. The airline also believes that this will help enhance airport experiences for travellers worldwide.
While the airline’s main hub, Dubai International Airport Terminal 3 has been included in the feature, several other major airports in the Emirates network like Hong Kong International Airport, London Heathrow and London Gatwick have also been added it.
Around 90 million passengers transit through Dubai international Airport each year and the wayfinding technology was introduced to provide convenience to passengers.
Emirates has been updating and enhancing its app regularly. Last year, Emirates app was enhanced with new technology allowing customers to create bespoke playlists for their inflight entertainment ahead of their travels and sync it to their seats once onboard.
In 2018, Business Traveller reported Emirates developed a new app aimed at reducing delays caused by the turnaround of its B777 and A380 aircraft at Dubai International airport and Emirates Skywards launching a new taxi booking app.