Following the terrorist crisis in Srinagar, airlines waive off penalties on rescheduling or cancelling of flights to and from the city.
“We have waived off penalties for re-issuance, date change, no-show, cancellation and refund charges for travel to and from Srinagar for both domestic and international flights, on all tickets issued on or before Saturday (July 9) for travel up to Monday (July 11),” says an Air India official.
“(For) all IndiGo passengers flying to and from Srinagar between Sunday (July 14) and Thursday (July 18), our staff is assuring to accommodate all passengers on flights as per their convenience. The staff across all airports will ensure that passengers get full refund in case of cancellation. From passengers who wish to be accommodated on the next flight, no difference will be charged on fares. All IndiGo flights to and from Srinagar will operate as per the normal schedule. We will keep assessing the situation and will extend the waiver beyond 14th, if required,” says an IndiGo spokesperson.
“In view of the present situation in the Srinagar area, Vistara is offering free date and flight change, and cancellation with full refund, to customers travelling to and from Srinagar in the next seven days (up to and including July 17), if they so request. This offer is also applicable to customers originating in other cities and connecting to Srinagar via Delhi. While we are constantly monitoring the situation, our Srinagar flights are currently operating as per schedule. We also request customers departing Srinagar to report at the airport three hours prior to departure in view of enhanced security measures and increased crowding at the airport,” says a Vistara spokesperson.
GoAir and Jet Airways have also followed suit by waiving off charges related to cancelling or rescheduling flights to and from Srinagar.
Srinagar is currently under curfew following violent protests by locals on the killing of a Hizbul Mujahideen terrorist by security forces. airindia.in; jetairways.com; goindigo.in; goair.in; vistara.in