News

Singapore Airlines offers bid-to-upgrade service

5 Jul 2016 by Clement Huang

Singapore Airlines has introduced mySQupgrade, an invitation-only service that allows economy-class customers to upgrade to premium economy.

An email will be sent to select customers seven days before their scheduled departure, inviting them to bid for an upgrade.

Singapore Airlines Bid to upgrade

Minimum and maximum bidding amounts will be displayed on the page along with a “strength metre” that gives customers an indication of how likely they are to receive the upgrade.

Successful bidders can expect an email notification 48 hours before departure. Their credit cards will be charged accordingly, and they will receive a new flight itinerary detailing the upgrade.

Singapore Airlines' A380 in final approach

Seat selection can be done by logging into the “Manage Booking” section on the airline’s website.

Those that wish to modify or cancel their bids may do so up to 50 hours prior to the departure of their flights.

For more information, visit singaporeair.com

Clement Huang

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