Hilton Worldwide will introduce digital keys in India

9 Jul 2016 by Neha Gupta Kapoor

Hilton Worldwide has announced that next year it will introduce the mobile  key through its app for its Indian properties to members of HHonors, Hilton’s loyalty programme. Already having personal and credit card details of the members in its database helps Hilton Worldwide make digital keys a possibility.

With this facility, HHonors members will be able to checkin and receive their room key through the app, thus skipping formalities at the reception.

Hilton’s vice president (development, India) Kaushik Vardharajan says, ”We already have digital checkin and room selection.” Digital checkin was made available in 2014 through the Hilton HHonors app wherein guests can checkin digitally and choose a room and floor as per their booking. They still have to visit the reception to get their keys though.

“Now we are going to have digital keys where HHonors members can use their smartphones to directly go to their room without going to the front desk to get a room key. Using Bluetooth and pressing their phone against the door knob will open the door. We will have this facility in India at all our hotels from next year.”

To see the list of Hilton properties in India, click here.

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