News

Travelodge “sleep wardens” to patrol hotels

1 Jun 2010 by BusinessTraveller
Budget hotel chain Travelodge is introducing sleep wardens at its 383 UK properties, with the power to issue warnings for excessive night-time noise and even ask customers to leave the hotel. The staff will be on duty from 8pm, and will patrol hotel corridors and public areas “in order to minimise any unwelcome noise that may disturb their guests’ sleep”. The sleep wardens will have the authority to issue warninga to those guests “making a destructive noise in the hotel”, and to ask them to leave the hotel should the noise continue. The chain says the service is part of a £10m investment designed to help customers sleep better while away from home. Other measures include reorganising delivery times, replacing “hundreds” of mattresses and duvets, and introducing 81,000 “new and improved pillows”. For more information visit travelodge.co.uk. Report by Mark Caswell
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