The results are in! The winners of this year’s Business Traveller Asia-Pacific Travel Awards were revealed earlier today at a special presentation luncheon held at the Conrad Hong Kong hotel.
Celebrating its 23rd anniversary, the venerable awards cover 57 categories within the hospitality industry – including the newly added “Best In-flight Catering”.
The winners were chosen directly by the highly discerning readership of Business Traveller Asia-Pacific, with 10 per cent of them taking more than 60 flights a year. The hospitality arena is fiercely competitive. Getting to the top is hard; staying at the top is even harder. Despite this, the majority of our defending champions are celebrating repeat victories.
Singapore Airlines has swept the board once again, winning Best Airline in Asia-Pacific and Best Airline in the World for the 14th year in a row, as well as Best First, Business and Economy Class. It also managed to become the first winner of Best In-flight Catering.
Air China, Lufthansa, United Airlines and Qatar Airways successfully defended their titles as the Best China Airline, Best European Airline, Best North American Airline and Best Middle Eastern/African Airline respectively while Air Asia has again been voted the Best Low-Cost Airline. Singapore Changi continues to impress travellers, winning Best Airport in the World again, while Incheon Airport has been recognised as offering the Best Duty Free in the World once more.
Cathay Pacific had a good haul, snagging a number of trophies including Best Premium Economy for the second time in a row, as well as retaining the honour of having the Best Airline Lounge in Asia-Pacific and Best Frequent-Flyer Programme.
On the hotel front, Grand Hyatt secured its position as the Best Business Hotel Brand in the World, an accolade it also won in 2002, 2009 and 2013. The Fullerton Bay Hotel Singapore made a comeback with the Best Boutique Hotel award, having won Best New Business Hotel in Asia-Pacific last year – an honour that goes to Parkroyal on Pickering, Singapore this year. Holiday Inn and Regal Airport Hotel continue their winning streaks as the Best Mid-Market Hotel Brand and Best Airport Hotel, respectively. Bali was again the setting for the Best Resort Hotel in Asia-Pacific, but this time it was W Retreat & Spa Bali – Seminyak that took home the award, returning after a year’s break from the winners’ circle.
In the serviced residence sector, Ascott has a lot to celebrate, winning Best Serviced Residence Brand in Asia-Pacific as well as Best Serviced Residence in Asia-Pacific with the Ascott Raffles Place Singapore.
As for the best places for work and play, Business Traveller Asia-Pacific readers have again chosen Hong Kong as the Best Business City in Northeast Asia and the World, and Singapore as the winner in Southeast Asia. Bangkok retains its title as the Best Leisure Destination in Asia-Pacific.
Presenting the awards this year was well-known National Geographic presenter and conservationist Hayden Turner. Over the past 12 years, the former zookeeper from Sydney’s Taronga Zoo has travelled extensively to more than 35 countries. He reports from some of the wildest and most scenic places on earth, transmitting passion and expertise with each broadcast.
In addition to handing out the trophies to our worthy winners, the Australian household name gave an inspirational keynote address, outlining some of the ways the hospitality industry can work towards sustainable travel and practices.
AIRLINES
2. Singapore Airlines – Changi Airport
3. Qantas Airways – Sydney Airport
AIRPORTS
Best Airport in the World
1. Changi Airport
2. Hong Kong International
3. Dubai Airport
Best Airport in Asia-Pacific
1. Hong Kong
2. London
3. New York
Best Leisure Destination in Asia-Pacific
Best Business Hotel Brand in Asia-Pacific
1. Shangri-La
2. Grand Hyatt
3. Mandarin Oriental
Best Business Hotel Brand in Europe
1. InterContinental
2. Hilton Hotels & Resorts
3. Sofitel
Best Business Hotel Brand in North America
1. Hilton Hotels & Resorts
2. Four Seasons
3. JW Marriott
Best Business Hotel Brand in Middle East/Africa
1. Jumeirah
2. InterContinental
3. Sheraton
Best Mid-Market Hotel Brand in the World
1. Holiday Inn
2. Courtyard by Marriott
3. Novotel
Best Mid-Market Hotel Brand in Asia-Pacific
1. Holiday Inn
2. Courtyard by Marriott
3. Novotel
Best Business Hotel in the World
1. Shangri-La Hotel, Singapore
2. Mandarin Oriental, Hong Kong
3. Four Seasons, Hong Kong
Best Business Hotel in Asia-Pacific
1. Mandarin Oriental, Hong Kong
2. The Peninsula, Hong Kong
3. Four Seasons, Hong Kong
Best Airport Hotel in Asia-Pacific
1. Regal Airport, Hong Kong
2. Crowne Plaza Changi Airport, Singapore
3. Hong Kong SkyCity Marriott
Best New Business Hotel in Asia-Pacific
1. Parkroyal on Pickering, Singapore
2. The Westin, Singapore
3. Grand Hyatt, Kuala Lumpur
Best Resort Hotel in Asia-Pacific
1. W Retreat & Spa Bali – Seminyak
2. The St. Regis, Bali
3. W Koh Samui
Best Boutique Hotel in Asia-Pacific
1. The Fullerton Bay Hotel, Singapore
2. Hotel Quote Taipei
3. Hotel Indigo, Hong Kong
BEST BUSINESS HOTELS
Best Business Hotel in Bangkok
1. Grand Hyatt Erawan
2. Mandarin Oriental
3. Shangri-La
Best Business Hotel in Beijing
1. Grand Hyatt
2. Shangri-La
3. Park Hyatt
Best Business Hotel in Guangzhou
1. The Westin
2. Langham Place
3. Garden Hotel
Best Business Hotel in Hanoi
1. Sofitel Legend Metropole
2. Hilton Hanoi Opera
3. InterContinental Hanoi Westlake
Best Business Hotel in Ho Chi Minh City
1. Park Hyatt
2. Sheraton
3. InterContinental Asiana Saigon
Best Business Hotel in Hong Kong
1. Island Shangri-La
2. The Peninsula
3. InterContinental
Best Business Hotel in Jakarta
1. Grand Hyatt
2. Shangri-La
3. The Ritz-Carlton
Best Business Hotel in Kuala Lumpur
1. Mandarin Oriental
2. Grand Hyatt
3. Hilton
Best Business Hotel in Macau
1. Grand Hyatt
2. The Venetian
3. Conrad Macao, Cotai Central
Best Business Hotel in Manila
1. Makati Shangri-La
2. The Peninsula
3. Fairmont
3. Leela
2. Taj Palace Hotel
3. Shangri-La – Eros
2. The Shilla
3. Grand Hyatt
Best Business Hotel in Shanghai
1. Pudong Shangri-La, East Shanghai
2. Park Hyatt
3. Mandarin Oriental
Best Business Hotel in Shenzhen
1. Futian Shangri-La
2. Grand Hyatt
3. Langham
Best Business Hotel in Singapore
1. Shangri-La Hotel
2. Grand Hyatt
3. Mandarin Oriental
Best Business Hotel in Sydney
1. Park Hyatt
2. InterContinental
3. The Westin
3. Shangri-La’s Far Eastern Plaza