Emirates has extended its online check-in to 48 hours before departure, from 24 hours, effective immediately.
Customers around the world can check in online on both desktop and mobile devices from 48 hours to 90 minutes before flight departure.
For flights to and from the United States, while online check-in is available 48 hours before departure, boarding passes will only be issued 24 hours in advance.
Emirates says that for members of Emirates Skywards, the airline’s frequent flyer programme, the extended check in time will also mean better availability of upgrades.
“We have always taken into account feedback to improve the customer journey and the extension of online check-in is a result of that. By allowing check-in from 48 hours before departure we are providing our customers added flexibility to choose their preferred seats for a more comfortable journey. This is just one of the many initiatives we are implementing to enhance our customers’ experience online,” explained Alex Knigge, Senior Vice President of Corporate Communications Marketing & Brand (Digital).
Emirates recently introduced a ‘Hold my fare’ option giving the option of holding reservations for a fee. This feature has now been extended to 72 hours.
Tom Otley
