Easyjet brings in mobile boarding passes at Gatwick
Published: 11/09/2013 - Filed under: News »
Easyjet passengers departing from London Gatwick can now use mobile boarding passes, following a successful trial.
The technology allows passengers to check-in in less than ten seconds, the airline claims, and is now available for around 85 per cent of the Easyjet network.
It works by downloading and storing boarding passes on an iPhone or Android device.
Easyjet marketing director Peter Duffy said: "More than six million people have now downloaded the Easyjet app to buy flights and get the most up-to-date information about their travel.
"Giving passengers the option of mobile boarding pass technology is another way for us to make flying with Easyjet as easy as possible."
The move follows a four-month trial at six airports — Stansted, Southend, Manchester, Edinburgh, Amsterdam and Nice.
It is the latest in a run of Easyjet initiatives, including the roll-out of allocated seating last November (see news, September 2012) and its Missed Flight Cover insurance plan (see news, July 2012).
Easyjet claims that over half a million mobile boarding passes have been downloaded since it added this functionality to its app.
Passengers can see their status as "checked-in" or "not checked-in" and boarding passes are stored offline once downloaded, so that they can be accessed without incurring roaming charges or needing network coverage. Access is permitted from 30 days before the flight's departure to two hours beforehand.
Bath_VIP - 11/09/2013 10:13
Any idea when this will come to Bristol? Also does this also apply to the return flight or just the outbound flight?
GrahamSmith - 11/09/2013 10:19
Just Gatwick at the moment. The technology is only in permanent place at Gatwick, so it doesn't apply to return flights from other airports.
GeoffWilliams - 12/09/2013 07:10
What happens if your phone is not working at the boarding gate?
Bunnahabhain - 12/09/2013 18:39
Within the app there is a list of airports which support the mobile boarding pass for departures, LGW had been a notable omission. I don't know if you opt for the mobile boarding pass, does that deny you the opportunity to also print it, in case your phone isn't working at the gate as Geoff asks. Battery power would be the main issue as the pass, which can also be added to Passbook on iPhone like most airlines, is stored offline so connectivity isn't required. Obviously the phone needs to start up in the first place! I haven't used the feature with easyJet yet but it works well with BA and was the same recently with Air Berlin. For iPhone I have a small power pack from Kensington which remains charged and provides emergency power on long days where data use is heavy and there is no opportunity to charge the phone on the move. There is quite a range of such devices including cases with reserve power if this is an issue for a flight late in the day when your phone may have little power remaining. I have also been asked to show my boarding pass by UK customs, so go easy on the flight safe mode functions if you're in a cabin with no at-seat power or USB port. Just with a paper boarding pass or rail ticket, you need to be able to show it at any time up until the end of the journey, which in the case of an international flight is landside arrivals.
GBAirways - 13/09/2013 11:52
Paper boarding passes are far more reliable. I have had iphone go dead and it is so inconvenient, especially with EasyJet. The other airlines are more accommodating. I always print off a paper one as back up. At the end of day printing off a boarding pass at home is not adding any inconvenience.
ADD A COMMENT »