Air China and Kingfisher Airlines join the line of carriers going mobile in the area of check in and ticketing.
Air China has introduced SMS check-in service for passengers who have booked e-tickets on direct flights from Beijing. It excludes those bound for Tibet and needing special care.
Upon purchase of an online ticket, customers will be asked if they want to avail of the new service, and if they do, they will receive a text message containing a link to the Air China website where they can sign up. Upon check in on the web, a two-dimensional bar code e-boarding pass will be sent to their mobile phone allowing them to clear security procedures at Beijing Airport. The new service requires them to check-in via SMS between 24 hours and 90 minutes before the scheduled take off time.
Air China has redesigned its website to download quickly on mobile phones, enabling passengers not only to only check in but to access arrival and departure schedules, frequent flyer miles updates and the latest promotions.
Meanwhile, Kingfisher has introduced King Mobile, a mobile ticketing system in collaboration with ngpay, one of India’s fastest growing mobile commerce providers.
Passengers can book and pay for their flights, get their e-tickets, check King Club miles and book Kingfisher holidays on their GPRS-enabled mobile phones. However, they need to download and save the ngpay software on their handsets to use the King Mobile service.
To get the application, passengers must text the word “KingMobile” to 56388. Once installed, the full range of King Mobile services will be available.
A generated e-ticket will be automatically sent to the passenger’s email address, which he can then print out and save to show airport personnel at check in on his departure date. He will also receive an SMS containing booking details on his mobile phone.
All booking details and transaction history are stored in the KingMobile/ngpay application for future reference.