Airport Facilitiesand Profiteering
30/07/08 | New topic created

I am not keen to subsidise BAA and other airport operators by buying their sometimes excessively overpriced bottled water which is blatant profiterring in my view. However when I look around at airports I do not find any drinking facilities to...

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Beware Beauvais
30/07/08 | New topic created

Well beware anyway as it is an unhealthy place in general. But specifically Beauvais has the Ryanair network highest performance for excess baggage charges. How ? The staff receive a proportion of the fee that each passenger pays. So don't...

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Can we get some consistency at security, please?
30/07/08 | Forum post in reply to travelworn

Fra are in fact stupid anyway. I had a stand up with one of them who after I had removed my laptop from the case then proceeded to try and place the case back on top of the laptop in the tray - until I objected on the grounds of damage. He then...

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Ryanair at it again
13/07/08 | New topic created

word has it that Ryanair are trying to shift the costs of diversions onto their destination airports. It seems that weather at the destination is now the risk of the airport. Ryanair want to claim the cost of fuel for the diversion and for the...

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BA to try to change Cabin Crew conditions
13/07/08 | Forum post in reply to TROLLYDOLLY

having long had the impression that BA crew found passengers an inconvenience to them enjoying their benefits and as a result travelling with anyone else I don't offer any sympathy at all. Perhaps customer service will improve as a result of...

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"loyalty" schemes - Do they Really Care?
28/03/08 | Forum post in reply to PhilFROOM

I believe that airlines shareholders should be concerned by FF schemes as they represent a liability to the airline that is not shown on any balance sheet. This is growing in size as it becomes more and more difficult to redeem miles. I suppose...

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T5 Shape of Things to come
28/03/08 | New topic created

Oh dear they really are not able to change their ways , no information to pax, no support, no taking care of overnight delays. Willie Walsh has been through the Ryanair Customer Care Training course !

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US Borders and PC's
28/03/08 | New topic created

http://www.news.com/8301-13578_3-9892897-38.html?%5E$ I was sent this from askville and was not aware that it was allowed. I certainly would consider it an invasion of privacy should it be carried out and will re consider taking a PC to the...

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Proof ?
10/03/08 | New topic created

HAs anyone ever got any airline to prove that the reason for the flight cancellation was "beyond their control" as required by the EU legislation ?

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