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Frequent traveller: When less is more
28/02/11 | Forum post in reply to Anonymous

After week of travelling round Asia with a colleague we get to HK to have him triple downgraded not only from Club to Economy by-passing WTP but also onto the next flight. He is BA gold and went bonkers but BA offered a weak apology no good...

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Ryanair - shorthaul perfection
01/05/08 | Forum post in reply to kavaqc1

If this is a cry for help there are other, more suitable forums. The only compliment you can pay Ryanair is that it doesnt even try to hide what it thinks of its customers, unlike BA and the rest. They call it managing expectations. You dont...

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BA, CO and AA discussions.
01/05/08 | Forum post in reply to DavidJagoe

Yes, like some customer service. I dont mean to be pessimistic, but all these alliances aren't anything to do with the customer, they are just ways of trying to reduce costs in the face of oil at $120 a barrel. Its like code-sharing: a lot of...

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ba.com
01/05/08 | Forum post in reply to frustratedflyer

I get it, so it shows the fare, then defaults to an error message because although you are trying to take advantage of a Saturday night stay, the saturday night is in the air. Look on the bright side, if this is revenue protection, they will...

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Lufthansa buys BMI
28/04/08 | Forum post in reply to viking01

Saw the statement by Luftie's CFO on this at the weekend along the lines of being determined to exercise the call option to buy bmi this December, so maybe this one is right. bmi has 11 per cent of the slots at Heathrow, so BA and Virgin...

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T5: Abandon Hope All Ye Who Enter Here?
21/04/08 | Forum post in reply to VintageKrug

Another dreamy Sunday night at T5. Dropped off at far end to use 1st class check-in. Some as yet unexplained snafu with my travel dept and BA resulted in 20mins of fruitlessly trying to check-in. Guided back to ticket sales (getting late and...

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BA's T5 Lounge Brochure
17/04/08 | Forum post in reply to VintageKrug

This morning. Asked if there was a fast track. Told to go through biometrics and would find it on the other side. Queue thru bio slowly walk fwd and as queue advances see fast track sign, but guess what ? Everyone was using it as there no signs...

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