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SQ Business Class - Editors please note
20/06/11 | Forum post in reply to ChrisFreeman

Just flew to Rome on Malaysia from Sydney. Service is always good. Granted, the business class seats aren't as good as SQ and CX and they haven't managed to fix the hot water in their Business Class Lounge in KL in 12 months, it still represents...

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SQ Business Class - Editors please note
04/05/11 | Forum post in reply to ChrisFreeman

It is very hard to beat CX 'J' class. My first choice. CX needs to do more in the publicity war.

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SQ Business Class - Editors please note
04/05/11 | Forum post in reply to ChrisFreeman

I agree it is ridiculous when SQ have made such a conscious effort to improve customer service onboard. I cannot understand why SQ allow these minor issues to cause angst among its passengers.

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SQ Business Class - Editors please note
03/05/11 | Forum post in reply to ChrisFreeman

Just came back on SQ doing SYD-SIN-HKG. The service is much improved since I started this thread back in December 2009. However, two things caught my attention. First, the business class (silver) lounge at HKG does NOT have toilets inside....

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SQ Business Class - Editors please note
04/01/10 | Forum post in reply to ChrisFreeman

Thanks BT. Now, do an article comparing the overall QUALITY of SQ business class on the SYD-SIN route. Look at some of the above posts. There is more than confusion. It is more of a mutiny. What on earth is going on?

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Cathay Pacific--a great service attitude !
25/12/09 | Forum post in reply to Hess963

Without any doubt, CX are at the top of the pack at the moment. CX first, with daylight second.

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SQ Business Class - Editors please note
17/12/09 | Forum post in reply to ChrisFreeman

It would be a pleasant change if any editors reading the above would accurately set out the current standard of SQ service in their magazines.

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SQ Business Class - Editors please note
07/12/09 | Forum post in reply to ChrisFreeman

Thanks. I thought it was just me who was of the view that SQ's current level of service was highly overrated. Check in at Sydney and Hong Kong last month took 20 minutes because SQ were understaffed at the business class counters. Yet, SQ keeps...

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SQ Business Class - Editors please note
07/12/09 | Forum post in reply to ChrisFreeman

To be fair, that article refers to having to stand up to recline the seat as not 'being an issue'. My complaint is lack of recline when seated in a normal non-sleeping position. SQ seems to be getting away with this so far without comment (and I...

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SQ Business Class - Editors please note
07/12/09 | Forum post in reply to ChrisFreeman

You certainly have one up on me as I have never seen such criticisms expressed. Can you direct me to the edition of Business Traveller Asia Pacific where this has been discussed. I find it difficult to believe that anyone on a day flight...

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